Field Service Engineer - Automation

YOUR OPPORTUNITY

Sidel is looking for an Automation Field Technician who will perform the installation, start-up, commissioning and testing of the Sidel equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, perform training and other after-sales services of Sidel equipment installed on customer sites. Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.

AS AN EMPLOYEE AT SIDEL, YOU WILL HAVE THE FOLLOWING CONDITIONS :

• Paid Hourly Position;
• Annualy Performance Review;
• Bonus Opportunities Available;
• Comprehensive Healthcare Coverage including Medical, Dental, and Vision from Day One, with Employer Covering 80% of Costs;
• 4% 401K Matching;
• Recognition of Seniority for Vacation Entitlement;
• Employee Referral Bonus Program;
• Sick Leave Benefits;
• Business Travel Support;
• Continuing Education Programs;
• Gym Membership Reimbursement;
• Pathways for Career Growth;
• Multiple Employee discounts with worldwide recognized brands.

YOUR MISSION

• Test and evaluate the performance of equipment in the customer’s factory, based on technical, contractual and safety specifications;
• Properly handle, verify and transfer equipment non-conformities;
• Prepare a progress table of work and technical reports with reference to activities conducted;
• Ensure the ultimate satisfaction of internal and external clients;
• Perform activities in accordance with Standard Operating Procedures (SOPs), Sidel Coordination Plan Rules and Client Rules;
• Report sales opportunities detected on the customer site;
• Perform technical, troubleshooting and reporting activities;
• Report site team activities to the facility site manager;
• Follow and follow quality procedures according to Sidel standards;
• Improve the development and maintenance of the Installation and Commissioning service;
• Suggest improvements for the development of electrical and mechanical products;
• Ensure that deadlines are met for each phase of a project in which they are involved.

*You must be interested, available and allowed to travel frequently to the United States and hold a valid passport.

YOUR PROFILE

• Bachelor Degree or technical degree in engineering (+2) and/or equivalent experience
• At least 2 years of practical experience in electromechanical, electrical and automation or in a similar position;
• Specialized in automation (essential)
• Technical expertise in automation (B&R, Siemens, Elau and AB) electrical or aseptic;
• Knowledge of reading electrical, mechanical and pneumatic plans and knowledge of Autocad software;
• Knowledge of computer tools (Ms Office, …);
• Good analytical mind, curious, likes troubleshooting;
• Ability to communicate and work in teams and with clients
• Strong technical knowledge of electricity/automation;
• Experience in the beverage industry;
• Have the ability to travel up to 90% (including international destinations);
• Bilingual written and spoken: French/ English.