Velocity is seeking to hire a Sales Engineer. A Sales Engineer is a key contributor in our dynamic and rapidly growing solutions team. Leveraging expertise in telecommunications, networking, and wireless you will play a vital role in driving business growth through technical consultation, solution design, and exceptional customer support. Working closely with our sales team to understand customer needs, you will design customized solutions that address those customer challenges and contribute to the development of technical proposals.
Primary Duties and Responsibilities:
- Collaborate with the sales team(s) to understand customer needs and provide technical solutions that align with our product and service offerings.
- Stay up to date on the latest developments in telecommunications, networking, wireless, low-voltage cabling, fiber optics, security cameras & recorders, and other equipment from multiple vendors.
- Maintain a deep understanding of Velocity’s product and service portfolio.
- Conduct product presentations, demonstrations, and technical discussions with clients to showcase the value of our solutions. Tailor presentations to address specific customer requirements.
- Work closely with our Engineering team to analyze site survey results and design solutions based upon those results.
- Prepare professional technical diagrams for presentation and deployment purposes.
- Work closely with customers to design customized solutions that meet their unique business challenges, incorporating a range of technologies and products.
- Assist in the preparation of technical proposals, including scope of work, technical specifications, and pricing. Ensure that proposals align with customer requirements and industry best practices.
- Build and maintain strong relationships with key vendors and manufacturers. Stay informed about new products and technologies in the market.
- Provide pre-sales and post-sales technical support to the sales team(s) and customers. Address technical inquiries, conduct product training sessions, and resolve technical issues.
Qualifications, Experience and Education: - Minimum Requirements
- Bachelor’s degree in electrical engineering, telecommunications, a related field or equivalent work experience.
- Proven experience in sales engineering, with a focus on telecommunications, networking, wireless, low-voltage cabling, fiber optics, and equipment from multiple vendors.
- Strong technical knowledge of industry standards and best practices.
- Excellent communication and presentation skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Proven ability to understand and translate customer requirements into technical solutions.
Knowledge, Skills and Abilities:
- Ability to motivate with a let's go attitude and a propensity to thrive in a nibble high-paced environment.
- In-depth understanding of telecommunications and networking technologies, protocols, and architectures.
- Familiarity with wireless communication technologies and their applications, including Wi-Fi, cellular networks, and IoT.
- Knowledge of low voltage cabling systems, including installation, termination, and testing procedures.
- Broad knowledge of equipment and solutions offered by various vendors in the industry, staying current with their product portfolios.
- Ability to create comprehensive technical proposals, including scope of work, technical specifications, and pricing.
- Ability to understand customer needs and provide technical solutions that align with both customer requirements and company offerings.
- Proficient in designing customized solutions that address specific customer challenges using a combination of technologies and products.
- Strong presentation skills, including the ability to effectively communicate technical concepts to non-technical audiences.
- Ability to work collaboratively with cross-functional teams, including sales, engineering, and customer support.
- Strong analytical and problem-solving abilities to address technical challenges and provide effective solutions.
- Ability to adapt to evolving technologies and industry trends, ensuring a proactive approach to staying current in a dynamic environment.
- Dedication to understanding and meeting customer needs, with a commitment to delivering high levels of customer satisfaction.
- Effective time management skills to handle multiple tasks and projects simultaneously, meeting deadlines and priorities.
- Understanding of sales processes and the ability to align technical solutions with business goals to drive sales.
Why you’ll love working at Velocity
We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values – Collaborative and Strong at the Core
- Customer-obsessed
- One team
- Do the right thing
- Let’s go!
Our Benefits
- Medical, Dental, Vision
- PTO & Paid Holidays
- 401K – with Employer Match
- Paid Parental Leave
- Company provided Life Insurance, Short/Long-Term Disability
- Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/ .
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.
