Job Description
Job Summary
Network Engineers work with customers on implementation and upgrades of their network infrastructure as well as respond to issues related to the customer network. They plan for and evaluate new and existing network systems and services between multiple platforms and protocols. This includes but is not limited to routers, circuits, internet, switches, firewalls, ISP, cabling, VPN connections, unified communications, call-center management, etc. Network Engineers that obtain work from a task system are primarily customer facing. Their work includes device migrations, network infrastructure, installations, and coordinating with QA and/or Risk Management to ensure configuration integrity and compliance.
Key Responsibilities
TRAVEL FOR THIS POSITION IS 50%
- Demonstrates a proficient knowledge while learning a variety of technologies.
- May perform planning, site/datacenter surveys, and providing recommendations for future proofing customer infrastructures by providing data to customers, internal or external, with actionable data regarding specific customers’ infrastructure needs. This data might be rendered by either conference call, data (i.e., e-mail) or physical on-site inspection.
- May work on project implementations; conducts project planning, vendor comparisons, and project management.
- Responds promptly to trouble tickets/tasks concerning network/voice issues.
- Works to maintain the security and proper access to customer data.
- Stays abreast of developing trends in Information Technology.
Primary Results Accountable For Achieving
- Desired outcome would be that implementation would happen with 0% rework, and the customers’ expectations would be met or exceeded.
- Understand customer needs and objectives.
- Incident tickets/tasks are completed in a timely and responsive manner.
- To become more knowledgeable and proficient with existing skills, while and seeking out opportunities to work with newly learned skills.
Job Requirements
- Accredited university, college or trade school education in relevant field or equivalent training in relevant technology.
- Professional level position in described technology including experience with Cisco routers and switches (prefer CCNA Systems), Microsoft Window Servers, Windows Workstations, printers, scanners, software implementations
- Two (2) to four (4) years of successful, hands-on work experience in relevant fields.
- Advanced IT knowledge including, but not limited to, security clearance, firewalls, switches, and network security
- Written and verbal communication skills
- Strong logic, reasoning, and analytical skills
- Ability to work independently and within a collaborative team
Work Environment
Travel: Minimal travel required 50%
Physical Demands: The employee must be physically able to perform all essential job duties, with or without reasonable accommodation and shall be physically able to perform the tasks and/or functions listed above to the extent job-related and consistent with business necessity. Note: The most common duties include the installation of cables in awkward locations and the removing and re-installing PCs, servers, and other rack-mounted hardware.
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.
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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
