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Customer Care Consultant ? Proactive Retention

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

None, None.

Key responsabilities:

  • Assist customers with healthcare decisions
  • Improve member retention rates
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Workforce Australia for Individuals Government Administration Small startup https://workforceaustralia.gov.au/
0 - 1 Employees
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Job description

Let?s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let?s talk about d iversity, e quity and i nclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity

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Required profile

Experience

Industry :
Government Administration
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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