Order Analyst

(Must be in the West Coast - remote)

Tilray Beer

Tilray Beer, a division of Tilray Brands Inc., is seeking personable, reliable, organized, and driven lovers of the good life of its beloved craft brews in several of its key markets. In this role you will be responsible for building strong relationships with our customers and forging indelible connections between brands and consumers by making our products available, visible, relevant, recommended, and perfectly enjoyed every time. Our ambition is to reinvigorate the craft beer sector, becoming the fastest growing craft beer suppliers in the U.S. To achieve this, we need the very best talent on our team. Feel inspired? Then this may be the opportunity for you. If you are a self-starter who knows how to work and play hard, and you have an unwavering passion for independent, craft beer; grab your kayak and hop in the river with us!

Job Summary

We are looking to bring on an Order Analyst to own the ordering and inventory management process from production to delivery to assigned distributor partners. This role will report directly to the Customer Service Manager and join a dedicated operational team in managing the logistics and distribution of our award-winning brews.

Responsibilities

• First point of contact for distributor partners on ordering, inventory, shipping, logistics, and forecasting
• Works in tandem with S&OP Manager to ensure quality and quantity of beer being shipped aligns with company objectives.
• Provide feedback to S&OP Manager on short/medium/long-term forecasts using information and data collected directly from distributors.
• Supports the Sales Team by ensuring they have visibility into our ordering process and communicate potential issues to them clearly and proactively.
• Work closely with the National Accounts Team to ensure that priority SKUs are available and in market to support initiatives and programs.
• Coach our distributor partners on our ordering guidelines and ensure they are adhering to our ordering cadences, lead-times, and inventory policies.
• Work closely with external logistic partners to ensure timely delivery of product and communicate expectations clearly.
• Provide guidance on our weekly shipping schedules and routing preferences to our external logistic partners.
• Maintains frequent communication with warehouse team to ensure outbound process runs smoothly.
  
  

Qualifications

• High school diploma or GED required.
• Must have a minimum of 3 years’ relevant experience in customer service, beverage sales, supply chain, distribution, or logistics.
• Experience in the craft beer industry, specifically in distribution/wholesale, a plus.
• Proficient in operation (or ability to learn) SalesForce CRM, Orchestrated Beer ERP, Encompass, TMS/WMS systems, eCommerce platforms, and/or VIP is a plus but not required.
• Must be comfortable with Microsoft Office applications, specifically Outlook/Excel/PowerPoint.
• Ability to work independently while managing multiple tasks to meet deadlines.
• Can effectively communicate in person, over the phone/teleconference, and through email.
  
  

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). High Park does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.

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If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of High Park, please send an email inquiry to infosec@tilray.com