Professional Services Sales Manager (all genders)

About Tradebyte

At Tradebyte you work hand in hand with the biggest players in e-commerce – from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do – do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

THE ROLE & THE TEAM

As a Professional Services Sales Manager at Tradebyte, you will play a key role in leveling up Tradebyte's Professional Services portfolio provides powerful add-on services to Tradebyte’s SaaS customers, therefore an opportunity for existing clients to outsource part of its ecommerce operations from article onboarding (live products on marketplaces) to performance marketing (advertising on marketplaces) and trading (new service from 2025).

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Drive Professional Services Commercialization Lead Services upsell to Tradebyte’s customers by developing go-to-market strategies, toolkits, playbooks, case studies, presentations and training the Customer Success Management (CSM);
• Win Deals Achieve sales targets while fostering relationships with Tradebyte’s customers. Ensure sales strategies evolve based on customer feedback and changing needs, delivering a personalised, customer-centric approach
• Manage Sales Lead Process Oversee the end-to-end sales lead management, ensuring efficient tracking, follow-ups, and progress in collaboration with the CSMs to maintain momentum in the sales pipeline;
• Sales Metrics & Reporting Deliver regular updates on key sales metrics, providing insights into performance;
• Identify & Resolve Sales Bottlenecks Pinpoint service or process-related issues that slow down sales. Collaborate with cross-functional teams to find effective, practical solutions to overcome these challenges;
• Collaborate with Marketing for Lead Generation Partner with the Marketing team to drive lead generation efforts through success stories, email campaigns, LinkedIn posts and webinars, and other content initiatives to expand Professional Services.

WE'D LOVE TO MEET YOU IF

• You have 5+ years of relevant experience in Sales in the software and/or fashion ecommerce marketplace ecosystems;
• You have BA/BS in Business, Marketing, related field, or equivalent experience.
• You have great verbal and written communication in English and German;
• You are proficient in discovery calls, managing the sales cycle, strategic sales planning, articulating value propositions/ROI, and strong negotiation and deal-closing skills;
• You have good project management skills; has a structure mindset;
• You have demonstrable history of meeting or exceeding sales targets, indicating strong sales skills and business growth capability;
• You are skilled collaborating effectively across different functions within the organization

EMPLOYEE BENEFITS YOU’LL LOVE

• You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
• Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)
• You’ll be given various learning and development opportunities to enhance your professional development
• Flexible working hours, home office options
• 27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years
• We’ll help you commute to the office with zero emissions through a rented company bike or by charging you electric car at our e-charging station
• Access to additional German or English classes to improve your language skills
• Visa support for our foreign employees
• A variety of health offers to support your well-being, as well as free beverages and fruits