Remote Customer Service Representative - State Farm Agent Team Member | WFH

Job Overview

Join our team as a Customer Service Representative for a State Farm Agent in a fully remote capacity. If you possess a vibrant personality, a commitment to customer satisfaction, and a passion for creating meaningful connections, this position will allow you to shine. You will play a crucial role in informing clients about essential insurance and financial products while supporting their decision-making process.

Key Responsibilities

• Establish and nurture robust customer relationships, ensuring timely and effective follow-up.
• Provide education on insurance and financial offerings through a needs-oriented approach.
• Identify potential leads, manage appointment scheduling, evaluate customer requirements, and propose customized solutions.
• Foster a collaborative team culture that drives performance and surpasses expectations.
  
  

Required Skills

• A keen interest in marketing solutions that meet customer needs.
• Excellent verbal and written communication skills.
• A strong aptitude for problem-solving with a people-centric approach.
• Meticulous attention to detail and proficiency in basic computer applications.
• Ability to work collaboratively within a team and demonstrate initiative independently.
  
  

Career Growth Opportunities

We are committed to your professional development, offering clearly defined pathways for advancement within our agency. You will benefit from extensive training and assistance with licensing, empowering you to progress in your career.

Company Culture and Values

Our firm prides itself on a dynamic and supportive team environment where collaboration and results are paramount. We embrace diversity and foster a welcoming atmosphere that celebrates the unique contributions of each team member.

Compensation And Benefits

• Competitive hourly wage complemented by commission and bonus potential.
• Comprehensive benefits package including health insurance, 401(k), and paid time off (vacation, personal, and sick leave).
• Flexible working hours with the possibility of remote work after an initial six-month period.
• A welcome bonus to introduce you to our team.
  
  

Why Join Us?

If you are driven to excel and envision a thriving career with us, we invite you to apply! Our commitment to supporting your career aspirations through robust training and a positive work environment makes this an excellent opportunity for your future. Take the first step towards a fulfilling career by submitting your application today. We look forward to engaging with you throughout the interview process.

Employment Type: Full-Time