National Corporate Sales Coordinator at Sentral

About Sentral

Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Learn more about us at www.Sentral.com.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The National Corporate Sales Coordinator will play a vital role as the primary administrative support for the National Corporate Sales team. This position reports directly to the Senior Manager of National Accounts and includes responsibilities across various functions, including project management support for the hotel division. The ideal candidate will be an organized, process-driven individual with strong communication and multitasking abilities to manage multiple projects effectively.
We are seeking an organized, process-driven Coordinator to serve as the administrative point of contact for the Corporate Sales National Sales team. The ideal candidate will leverage innovative solutions to optimize billing and collections processes, ensuring accurate invoicing, timely collections, and meeting key deadlines for month-end and year-end close. This successful individual will work closely with multiple teams to support internal software transitions, enhance client relationships, and contribute to the overall success of the department.

This is a remote position with 10% potential travel and may require weekend coverage on rare occasions.

What You’ll Do:

• Serve as the primary liaison between the Sentral Operations teams and clients regarding invoicing oversight, ensuring that billing processes are accurate and efficient.
• Implement innovative solutions to streamline billing and collections processes, minimizing delays and reducing delinquent accounts.
• Reconcile client statements, manage outstanding balances, and assist in collections efforts to ensure timely payments.
• Ensure that month-end and year-end close deadlines are met consistently
• Work closely with the marketing and sales teams to assist in onboarding new sales platforms, driving revenue opportunities, and achieving sales targets.
• Participate in upcoming internal account software (CRM) transitions, assisting with the smooth implementation and user adoption.
• Promote a culture of collaboration and excellent service by communicating effectively with other departments and coordination of special requests, VIP amenities, and other service needs.
• Manage daily operations and step in during absences to ensure continuity in corporate sales functions
• Take on additional duties as assigned to contribute to the continued success of the department and overall organization.
• Audit monthly Revenue and Sales P&L for invoices payment and processing

Skills and Experience

• Proven experience in billing, collections, or administrative support in a fast-paced environment.
• Strong attention to detail with the ability to handle reconciliations and invoicing with a high degree of accuracy.
• Ability to implement process improvements to streamline operations and workflows.
• Excellent communication skills and the ability to collaborate with cross-functional teams.
• Strong organizational skills and the ability to prioritize tasks effectively, particularly when managing deadlines for multiple projects
• Experience with CRM systems, accounting software, or similar platforms preferred.
• Strong teamwork abilities, particularly in working with cross-functional teams like sales, marketing, and accounting to meet shared goals
• Minimum one year of office experience, preferably in an administrative or coordinator role.
• Ability to thrive in a fast-paced, independent, and self-motivated environment.
• Strong communication and written skills.
• Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).
• Exceptional customer service skills, particularly in handling client inquiries related to billing.

Sentral Benefits

• Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
• Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
• Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
• Career Development: We offer extensive learning and development opportunities to support growth.

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:

• Work in a space that includes indoor and outdoor spaces, with and without covering
• Move throughout the property for extended periods of time
  
• Transport boxes and equipment weighing up to 20 pounds
• Communicate with other persons in the building
• Observe details in surrounding areas and on a screen

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.