Product Researcher
The Company
CampSite is an industry-leading software company that has been revolutionizing the way summer camps operate since 2012. With our advanced software solutions, we empower camp directors and administrators to streamline their processes, optimize efficiency, and elevate the overall camp experience for everyone involved.
As a 100% remote company, we offer flexibility and work-life balance while promoting a culture of continuous learning and growth with ample opportunities for professional development. Honesty and trust form the foundation of our company culture. We believe in transparent communication, fostering an environment where every team member feels heard, respected, and valued.
Position Overview:
We are seeking a highly analytical and innovative Product Researcher to join our team. In this role, you will investigate user needs, analyze market trends, and provide actionable insights to drive the development and improvement of our software products. You will collaborate closely with product managers, developers, and designers to shape user-centric and competitive solutions.
Key Responsibilities:
- Conduct user research through surveys, interviews, focus groups, and usability testing.
- Analyze market trends, competitor products, and industry developments to identify opportunities and risks.
- Work with cross-functional teams to define product requirements and validate concepts.
- Create detailed research reports and presentations to communicate findings and recommendations.
- Develop personas, user journey maps, and use cases to guide product development.
- Stay updated on emerging technologies and software development practices.
- Collaborate with the product manager to define the product roadmap
- Use ProdPad to record user feedback & create ideas for development
Qualifications:
- Bachelor’s degree in a related field (e.g., Computer Science, Human-Computer Interaction, Market Research, or Business).
- 2+ years of experience in product research, user research, or a related role.
- Strong understanding of research methodologies (quantitative and qualitative) and data analysis tools.
- Familiarity with software development lifecycles and user experience design principles.
- Excellent problem-solving, communication, and presentation skills.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
Preferred Qualifications:
- Advanced degree in a relevant field.
- Experience working with agile teams.
- Proficiency in data visualization tools (e.g., Tableau, Power BI) and research tools (e.g., Hotjar, UserTesting, or similar).
- Knowledge of programming or scripting languages is a plus.
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
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