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Field Operations Manager

Remote:

Full Remote

Contract:

Full time

Work from:

Switzerland

Offer summary

Qualifications:

Technical expert in drone operation, Proven experience in training program design, Strong troubleshooting skills for hardware/software, Fluency in English, French or German is a plus.

Key responsabilities:

Conduct live drone demonstrations for clients
Develop and deliver training sessions for distributors

Flybotix

11 - 50 Employees

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Job description

Your mission

Conduct live confined space demonstrations for clients, distributors, and partners, showcasing the drone and software capabilities and technical features.
Perform regular flight testing in the field and gather feedback to improve product features and performance.
Develop and deliver comprehensive training sessions for distributors and partners, covering drone operation, software use, safety, and troubleshooting.
Update and maintain technical documents such as training materials, and user manual to support effective onboarding and knowledge transfer.
Provide ongoing support and refresher training to ensure distributor competence in using drones and software.
Manage remote drone repairs, troubleshoot technical issues, and minimize customer downtime.
Coordinate field operations logistics, including scheduling, inventory management, and equipment readiness, while ensuring compliance with safety and industry standards

A person who would succeed:
You who are passionate about drones and winning your battles. A successful communicator with proven experience. A sharp personality shows the best example with drive, respect, and is armed with undefeatable internal force and realistic positiveness. A team member that finds consensus, supports, and can run together. Â A human being who cares, listens, and acts, someone his team can trust and count on.

This is a full-time position with regular travel abroad.
The base location is in our HQ, the metropolitan Lausanne area.

Your profile

Technical Expert in drone operation and post-processing software. Strong troubleshooting and repair skills for drones and related hardware/software. Deep understanding of drone safety, flying challenges and limitations.
Proven experience designing and delivering training programs for technical products.
Exceptional presentation skills, with the ability to communicate technical concepts to diverse audiences.
Strong interpersonal and relationship-building skills to establish trust with clients and distributors.
Ability to analyze and incorporate customer feedback to improve operations and product development.
Autonomous with excellent organizational and time management skills to coordinate field operations and manage multiple priorities.
Ability to work cross-functionally with product development, sales, QA, and marketing to achieve shared goals.
Analytical mindset to identify recurring issues and drive continuous improvement.
Dynamic and business savvy with an understanding of challenges that startups and scaleups are facing.
Fluency in English is essential, French, German, or other European languages is a plus.

Why us?

Evolution in a dynamic, fast-growing, and exciting environment. Building from a star-up to scale up.
Real participation in the future market.
Contribution to a safer workplace for our clients
Work with passionate, talented, and committed teammates.
Possibility for continuous training.
Flexible working time, 25 vacation days, and other caring conditions.
Consecutively rewarded as Swiss Top 100 Start-up
Regular social events.
Flexible benefits platform that increases financial power through various perks, gifts, and benefits
Modern offices in a compound of buildings full of start-ups.
A team-elected Chief Happiness Officer, making sure the shelves are always loaded with fruits, juices, and cakes.

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About us

Welcome to Flybotix, where innovation meets safety and efficiency. We believe that indoor inspections should be safe and cost-effective. We're dedicated to minimizing human exposure to hazardous environments while boosting efficiency. With our ASIO drone, we've transformed confined space inspections. ASIO allows for 24 minutes of visual inspection in the field, keeping humans out of harm's way. We've doubled the flight time compared to our closest competitor, replacing complex helicopter mechanisms with innovative technology. We serve a range of industries globally, including sewers management, hydro power plants, oil & gas, maritime, and chemical plants. Our ASIO drone offers unmatched flight time, making your inspections efficient and reliable. Join us in revolutionizing the future of industrial inspections, prioritizing safety and efficiency!
We are a passionate, ambitious and respectful team, where our impact counts. We work hard and know each other beyond the first-names. We create and succeed whilst working mostly in our office based close to Lausanne. We grow and look forward to having more amazing people!