Executive Operations Coordinator

About Total Commerce Partners:

Total Commerce Partners provides tailored eCommerce solutions that blend creativity with data-driven excellence. From building bespoke Shopify stores and migrating stores from other platforms to Shopify to optimizing growth and providing fractional tech services, we help companies unlock their digital potential.

About the Role:

We are seeking a proactive and detail-oriented Executive Operations Coordinator to support our E-commerce Executive/Director in driving business operations, client management, and project organisation. This is an exciting opportunity for someone with a passion for e-commerce, an interest in Shopify and user experience, and a desire to grow within the field. The ideal candidate will thrive in a fast-paced environment, stay on top of tasks, and contribute to the overall success of the team.

Key Responsibilities:

1. Organizational Support:

• Ensure the Executive stays on track with tasks, deadlines, and follow-ups.
• Organize and manage client and project workflows to maintain smooth operations.
• Create and maintain an effective task management system to support the team.

• Attend client and internal calls, take detailed notes, and identify action items.
• Draft and send follow-up emails to clients and stakeholders.
• Maintain agendas and track decisions or commitments for follow-through.

• Develop an understanding of e-commerce platforms, particularly Shopify.
• Gain exposure to e-commerce best practices, including user experience (UX) design and content management.

• Learn the basics of Shopify theme building, configuration, and management.
• Assist in content updates, simple edits, and improving the user experience for e-commerce sites.

• Show a genuine interest in learning and contributing to the e-commerce industry.
• Take ownership of personal and professional development with the goal of growing into larger roles within the organization.

Qualifications:

• Education & Experience:
• Bachelor’s degree preferred but not required.
• Experience in administrative or assistant roles, preferably in e-commerce, digital marketing, or technology sectors.
• Skills:
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Detail-oriented, with a knack for ensuring nothing falls through the cracks.
• Comfortable using digital tools like Google Workspace, Asana, Slack, or similar platforms.
• Technical Aptitude:
• Interest or prior experience with Shopify or other e-commerce platforms.
• Eagerness to learn Shopify theme building and UX design.
• Personal Traits:
• Self-starter who thrives in dynamic, fast-paced environments.
• Passionate about e-commerce, technology, and digital trends.
• Strong problem-solving skills and ability to take initiative.

Why Join Us?

• Work directly with a dynamic and experienced E-commerce Executive.
• Gain hands-on experience with Shopify and e-commerce operations.
• Opportunity for professional development and growth within the e-commerce industry.
• Be part of a collaborative team passionate about driving success for clients.

Technological Requirements:

• Access to a reliable laptop with a stable internet connection and power backup.
• Familiarity with the Google Suite (Docs, Sheets, Slides).

Salary & Benefits:

• Competitive salary
• Opportunity to work with a talented and ambitious team dedicated to building a growing business.