Software Product Specialist

Job Description: 

Software Product Specialist

EZFacility

Woodbury, NY

COMPANY

Since 2003, EZFacility, a division of Jonas Software, has been a leader in scheduling, management, and membership solutions for sports and health and fitness facilities worldwide. Our software-as-a-service (SaaS) offerings enable companies to simplify and streamline their operations, improve the efficiency of their staff, and increase their bottom line.

EZFacility is headquartered in Woodbury, New York, and we have sales and support offices in England. As the fitness and sports division of Jonas Software, EZFacility’s s vision is to be the branded global leader in Scheduling, Management, and Membership SaaS solutions. We aim to be recognized by customers and respective industry stakeholders as a trusted provider of "software for life" in technology, product innovation, quality, and customer service for sports, health, and fitness facilities.

POSITION
EZFacility is seeking a Software Product Specialist to play a pivotal role in our growth and success. The Software Product Specialist facilitates sales from lead acquisition to demonstration to close—connecting sports and fitness facility operators with valuable business solutions while building the foundation for a lasting client relationship. EZFacility takes pride in running a serious, growing business in a fun and dynamic environment. If you’re a skilled, results-driven sales professional who enjoys connecting customers with meaningful solutions, this role is for you.

JOB RESPONSIBILITIES:

• Establish a track record of meeting and exceeding monthly, quarterly, and annual sales targets.
• Understand customer needs and business workflows to effectively position EZFacility’s software solutions.
• Lead product demonstrations to showcase software capabilities in a virtual environment.
• Follow up on sales leads, develop and deploy targeted campaigns, and nurture relationships with potential customers.
• Identify and target potential customers through research, networking, and cold calling.
• Overcome objections, negotiate contracts, and employ closing techniques to win deals.
• Build the foundation for lasting client relationships, brand loyalty, and referrals.
• Develop expert-level knowledge of EZFacility’s software products, features, and updates.
• Maintain detailed records of prospect and client interactions in Salesforce and other applications.
• Attend industry trade shows to generate leads, produce sales, and promote EZFacility.
• Stay abreast of industry trends, competitor products, and market conditions.
• Collaborate with training and accounts teams to ensure a smooth transition to onboarding and post-sales success.
• Document customer feedback and requirements to help inform product development.
• Work with marketing to optimize communications, promotions, and lead nurturing campaigns.  

JOB QUALIFICATIONS:

• Demonstrated experience in establishing and managing a book of business.
• Knowledge of Salesforce.com is an asset but not required.
• Strong written communication and presentation skills.
• Experience in B2B sales or software sales is a plus.
• Action-oriented and energetic self-starter driven by results.
• Interpersonal savvy—the ability to build rapport inside and outside the organization.
• Experience in the fitness industry is a plus.
• Ability to persevere in a fast-paced environment.
• Set appropriate priorities to accomplish the end goal.

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.