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Patient Services Representative-Practice Operations- Remote Opportunity

Remote: 
Full Remote

Offer summary

Qualifications:

High school diploma or GED preferred, Three or more years in medical office.

Key responsabilities:

  • Answer incoming patient phone calls
  • Conduct account investigation and collections
University of Maryland Faculty Physicians Incorporated logo
University of Maryland Faculty Physicians Incorporated Large https://umfpi.org/
1001 - 5000 Employees
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Job description

Answers incoming patient phones calls and make outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as account investigation, follow-up and collections on self-pay balances; and other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team
  • Must be able to also work remotely.

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.  University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collections
  • Customer Service
  • Time Management
  • Communication
  • Problem Solving

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