Senior Sales Representative

Job Title:

Senior Sales Representative

Job Description

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Have

• 4+ years of experience working in a customer service or sales capacity

• Prior success in achievement of personal and team sales quota/goals

• Experience in high-volume calling

• Experience learning new technology and data

• Experience identifying problems and implementing solutions

• Excellent knowledge of MS Office programs

• Experience working with Salesforce.com or similar CRM

• Experience or willingness to work from home

You Will

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.

• Provide accurate weekly/ monthly/ quarterly sales forecast

• Mastery of product knowledge and technical understanding of services to assess client requirements

• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

• Manage external competitive pressures and handle objections to retain customers or win new customers

• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

• Work with your team and management to provide a professional experience during all interactions with customers and prospects

• Maintain the customer management system (CRM) to ensure all relevant data is captured

• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

• Work with a team and report directly to a Sales Manager

Our Benefits and Perks

• Various medical, dental, vision plan and life insurance programs

• Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts

• Paid time off, disability programs and paid parental leave.

• Rewards and Recognitions

• Wellness Incentive Program

• Learning and Development Programs

• Base Salary of $33,400 ($16.06 hourly) or more based on qualifications/experience

• Annual Bonus Potential (target up to $8,360)

Location:

USA, TN, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

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To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.