Project Manager III (Claims/Benefits/Config/Encounters & UM Experience)

Job Summary:

The Project Manager III is responsible for managing medium to high complexity projects within programs and high complexity standalone projects.

Essential Functions:

• Responsible for successful delivery of project
• Ensure project milestone deliverables are completed and approved at every stage of the project lifecycle
• Assist with the continuous improvement of project management best practices, processes, and tools
• Responsible for ensuring project closure activities are completed
• Lead stakeholders in the refinement of the project charter if applicable
• Collaborate with business owners on the identification and assignment of business resources
• Develop and maintain project schedule and WBS
• Collaborate with IT point of contact on the identification and assignment of IT resources
• Develop project resource plan including forecast of EPMO FTEs and contractors
• Schedule project audits and ensure compliance to EPMO Governance audit requirements
• Develop and maintain project budget if applicable
• Capture and consolidate EPMO, IT and business estimates for the Project
• Assess, manage, and control project scope, schedule, and budget change impacts
• Escalate issues to Business Owner, Program Manager, and EPMO Leadership as applicable
• Maintain project stakeholder matrix
• Drive cross-functional communication between impacted business and IT areas
• Work with Talent Development and Communications to develop project communication and training plans
• Mentor junior Project Manager or Program Coordinators
• Schedule and facilitate project meetings including weekly status meetings and stakeholder meetings
• Represent project in program meetings or in Portfolio Governance meetings
• Capture and report on meeting notes, decisions, and action items
• Accurately track and report project status against plan to stakeholders at all levels
• Track, compile and report project metrics and budget
• Advocate for and adhere to EPMO standards, tools and processes
• Implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
• Maintain RAID for project items
• Identify, log, assign and manage risks and issues
• Maintain project SharePoint site and project document repository
• Produce detailed reports, business decision documents, meeting minutes, and notification on assigned projects
• Develop project operations and support plan
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s Degree in Project Management, Business, Computer Science or related field or equivalent years of relevant work experience is required
• Master’s Degree in related field is preferred
• Minimum of five (5) years of Project Management experience is required

Competencies, Knowledge and Skills:

• Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
• Experience working in project management software is required
• Demonstrates excellent analysis and reporting skills
• Excellent decision making/problem solving skills
• Exceptional interpersonal and relationship building skills
• Excellent critical listening and thinking skills
• Proven ability to effectively interact with all levels of the organization of management within and externally to the organization
• Excellent written and verbal communication skills
• Customer service oriented
• Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors
• Experience managing a project of up to $3.5M in budget
• Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
• Demonstrates a sense of urgency
• Extensive understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)
• Familiarity of healthcare payer industry and knowledge of Medicaid and Medicare a plus

Licensure and Certification:

• Project Management Professional (PMP) certification is strongly preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• High potential for remote work

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.