Sales Intelligence Analyst, Health Solutions

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

The Sales Intelligence Analyst supports the Health Solutions Sales Strategy and Analytics Team, including the AVP Sales Strategy and Analytics, Sales Enablement Manager, VP Client Management with business retention and acquisition activities related to the analysis, management and planning of data strategy, CRM and sales marketing tools that enable growth of the Health business. This individual works to cultivate positive relationships across the value stream to better define, model and leverage business data in a productive and profitable way for Voya.

Profile Description:

• Using both industry and business intelligence knowledge, this person develops and delivers analysis to respond to client/broker benchmarking requests including: plan design, claims, and industry data.

• The Sales Intelligence Analyst will be responsible for proactive data analysis on the inforce block and will report out pertinent trends to leadership to grow and retain our customers. (Example: At Risk Clients, Participation by product, and client growth opportunities).  This individual will partner with the Sales Enablement Manager to analyze and develop Business Planning tools and transition Business Planning activities to the new instance of Salesforce.

• Responsible for creating a strategy to maintain client contacts for proactive email communications through Salesforce Marketing Cloud to communicate important messages to inforce clients and brokers. 

• Responsible for instituting quarterly review process to analyze key client metrics (participation, new lines of coverage, enrollment conditions, etc).  This individual will be responsible for both data analysis and visualization to report key metrics internally to inform sales and client management strategy to the Senior Distribution Leadership Teams.

• Manage specific projects and initiatives, including, but not limited to: Identifying and gathering/writing business requirements in partnership with Salesforce Business Analyst team, creating and testing consistent Business Planning tools and materials for use by the Voya distribution team.

• Ability to obtain certification in Agile Methodology, CSM or similar within six months of hire date to directly support project prioritization and business requirements documentation.

Knowledge & Experience:

• Experience in the employee benefits/insurance industry experience strongly preferred

• Business intelligence experience strongly preferred

• Ability to think strategically, managing diverse inputs into problem solving and decision making

• Demonstrated success in critical thinking; able to analyze and visualize data and make effective recommendations

• Strong interpersonal skills, team focused

• Excellent communication and presentation skills

• Strong organizational, planning and time management skills.

• Ability to learn underwriting and risk concepts

• Ability to learn Voya product portfolio 

• Exposure to Salesforce and Salesforce Marketing Cloud a plus

• SQL skills a plus

• Knowledge of Agile principles and concepts a plus

• Tableau and Power BI experience a must

• Ability to travel as needed

***This can sit remote within the US***

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.