National Account Manager

Description

Summary:

National Account Manager is responsible for maintaining existing accounts and developing new ones. He/She is responsible for meeting/exceeding sales top and bottom-line budgets per annum while actively engaging in funneling market/account feedback to Marketing and category Team for future program and product development.

Managed territory will include Family Dollar, Meijer, Big Lots, Michael’s, and Container Store, with the product portfolio that includes Decorative and Functional Storage, Garden Furniture, Outdoor Storage, and more.

In This Role, You'll Have the Opportunity To:

• Build annual / quarterly budgets to achieve longer term vision in store and ecomm growth
• Develop a 3 year roadmap to achieve growth objectives, in collaboration with the product category teams (domestic and import business)
• Be responsible for hitting Net Sales and Direct Contribution target
• Be responsible for forecast accuracy and works closely with the Demand Planner to monitor POS and forecast shipments
• Build/maintains positive relationships with Merchant, Ecomm Merchant, Product Development Merchant, and Inventory Replenishment team
• Work with Ecomm merchandising and marketing to ensure products have best in class product experience
• Develop monthly promotional calendar, tracks results and adjusts future promotions to incorporate learnings
• Provide feedback to product category on reviews, opportunities for improvements and new product ideas
• Coordinate with category product managers to ensure new products are launched on time
• Lead resolutions of any logistics, operations, or finance issues within product portfolio

Requirements

What You Need to Succeed:

• Ability to respond daily to ever-changing needs on ecommerce and continuously look for ways to optimize sales (short term & longer term)
• Creative thinking and willingness to challenge the status quo to grow the business
• Entrepreneurial
• Analytical and shows drive for results
• Ability to effectively handle high degree of multiple tasks simultaneously.
• Proven ability to work under tight deadlines (24 hours or less)
• Strong problem-solving skills
• Strong negotiating, collaboration, solution selling and relationship building capabilities in an internal and customer facing role.
• Strong communication skills.
• Strategic thinking, ability to develop and drive a concept through to completion.  
• Ability to travel as needed.

Education and Experience:

• BS/BA degree in Marketing, Business or related field
• 3-5 years account management experience is required
• Proven experience with Customer relations, managing customer concerns to satisfactory resolution required
• Must have the ability to define and successfully execute a promotions strategy