This is a remote position.
How do you get to contribute to the business?
· Supporting the execution of roadmap initiatives within the agile framework, including day-to-day management of the backlog and clear requirements that match stakeholder needs:
o Clear Requirements – Creation of both user and functional requirements to breakdown roadmap initiatives into epic and user stories alongside clear “Acceptance Criteria” to ensure understanding from the Dev and QA teams.
o Stakeholder Engagement – Engage with internal & external stakeholders to gather feedback and confirm requirements before build, with follow ups post-release.
o Backlog Refinement – Collaborate with the Product Manager to prioritise the backlog items to ensure strategy alongside roadmap and capacity plan
o Agile Ceremonies – Active participation in regular meetings with the development teams to ensure smooth coordination with the development team and project progress.
o Domain Knowledge – Maintain a good level of domain knowledge
o Release Testing – Work with the Development & QA team to ensure that product features meet the agreed-upon requirements and quality standards before release.
o Product Documentation - Creation and maintenance of product documentation, such as user guides, feature specifications, and release notes.
· Supporting the Product Managers in the roadmap strategy:
o Product Discovery – Understands the value proposition of products within domain and can articulate the problems solved.
o Research & Development – Support in conducting user research, market analysis, and competitive analysis to inform product decisions
o Product Go-To-Market – Clearly articulate key product features, launch timelines & adoption strategy
o Customer-Centric – Exhibit the ability to demo the product to stakeholders, tailoring demonstrations for internal/external audiences.
o Release Sign-off – Support the Product Manager with necessary product demos to ensure the requirements are met and the release is of good quality before shipping
· Collaboration with the wider business to provide product expertise and gain further understanding of customer needs and market opportunities:
o Communicate effectively with the business and stakeholders at all levels
o Provide Training materials to support the wider business with understanding of the product/feature
Job Role:
Accountabilities |
Success Measures |
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Product Execution |
1) Clear Requirements – Creation of both user and functional requirements to breakdown roadmap initiatives into epic and user stories alongside clear “Acceptance Criteria” to ensure understanding from the Dev and QA teams |
1) Each requirement has clear information regarding the user and acceptance criteria – Developers & QA can understand the scope |
2) Stakeholder Engagement – Engage with internal & external stakeholders to gather feedback and confirm requirements before build, with follow ups post-release. |
2) Regular collaboration with PMs, POs & additional stakeholders to understand requirements & the value behind these. Work with internal & external stakeholders to support following post-release of development work |
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3) Backlog Refinement – Collaborate with the other Product Owners & Product Manager to prioritise the backlog items to ensure strategy alongside roadmap and capacity plan |
3) Regular collaboration with the PMs & POs to ensure that the correct requirements are prioritised in a way that enables the execution of the roadmap. Utilise existing JIRA platform to ensure the creation & upkeep of prioritised backlog. |
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4) Agile Ceremonies – Active participation and lead regular meetings with the development teams to ensure smooth coordination with the development team and project progress. |
4) Regular attendance and key participation in all Agile Ceremonies, adhering to flydocs’ LeSS Framework & Ways of Working. Open to providing & receiving feedback, and clearly actioning these points. |
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5) Domain Knowledge – Maintain a good level of domain knowledge |
5) Support the Product Team and wider business with domain knowledge and the creation of: a) Good Practise guidelines b) Training Webinar/Demo c) FAQ & Troubleshooting guides |
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6) Release Testing – Work with the Dev & QA team to ensure that product features meet the agreed-upon requirements and quality standards before release |
6) Support sign off (with the PM & dependant PO) on all releases within domain/product area. Attend Team Sprint Reviews. |
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7) Product Documentation - Assist in the creation and maintenance of product documentation, such as user guides, feature specifications, and release notes. |
7) Support creation of user-centric documentation, including a) User Guides b) Feature specs c) Release Notes Active input into flydocs’ Content & Knowledge Hub. |
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Strategic Roadmap |
1) Product Discovery – Understands the value proposition of products within domain and can articulate the problems solved. |
1) Clearly articulate key value & benefits of the product, able to demonstrate a problem-focused mindset |
2) Research & Development – Support in conducting user research, market analysis, and competitive analysis to inform product decisions |
2) Support the Product and BI teams with Research and Development |
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3) Product Go-To-Market – Clearly articulate key product feature & launch timelines |
3) Ability to clearly describe key product features to internal & external stakeholders. Clear understanding of delivery/launch timelines. |
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4) Customer-Centric – Exhibit the ability to demo the product to stakeholders, tailoring demonstrations for internal/external audiences. |
4) Demonstrate the product to specific audiences, ensuring this targets key value benefits for the customer/stakeholder. |
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5) Release Sign-off – Support the Product Manager & Product Owner with necessary product demos to ensure the requirements are met and the release is of good quality before shipping |
5) Ensure that all Release Sign-off tasks are completed for each new product or initiative |
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Collaboration with the Wider Business |
1) Communicate effectively with the business and stakeholders at all levels |
1) Positive feedback |
2) Provide Training materials to support the wider business with understanding of the product/feature |
2) Creation & upkeep of training materials |
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Other |
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First 30 Days: Establishing Foundations
1. Understand Product & Domain Knowledge
a. Attend onboarding sessions, demos, and product training to develop a strong understanding of the product.
b. Collaborate with the Product Innovation team to gain insights into the product strategy and key features.
c. Study existing user guides, feature specifications, and FAQs to familiarize yourself with common challenges and best practices.
2. Stakeholder Engagement
a. Begin building relationships with internal stakeholders, including PMs, POs, developers, QA, and external clients.
b. Engage in initial stakeholder meetings to understand their pain points, expectations, and gather early feedback.
3. JIRA & Backlog Familiarization
a. Get comfortable with the existing JIRA platform and workflows.
b. Review the product backlog, epics, and user stories in detail.
c. Participate in backlog refinement sessions to understand prioritization processes.
4. Agile Participation
a. Attend all Agile ceremonies (daily stand-ups, sprint reviews, planning, and retrospectives) to observe and understand the current processes.
b. Ensure active participation and provide constructive feedback where necessary.
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