Technical Delivery Engineer II

About Oversight

Oversight is the world’s leading provider of AI-based spend management and risk mitigation solutions for large enterprises. Based in Atlanta, GA, Oversight works with many of the world’s most innovative companies and government agencies to digitally transform their spend audit and financial control processes.

Oversight’s AI-powered platform works across our customers’ financial systems to continuously monitor and analyze all spend transactions for fraud, waste, and misuse. With a consolidated, consistent view of risk across their enterprise, customers can prevent financial loss and optimize spend while strengthening the controls that improve compliance. Learn More.

Position Overview: Job Purpose

Oversight is seeking an innovative, experienced Technical Delivery Engineer who will be responsible for working with our Channel Delivery team and Channel Partner to implement Oversight software for our clients. As the Technical Delivery Engineer on our growing team, you will be responsible for multiple simultaneous projects in a high-volume delivery environment. This includes technical provisioning, configuration, and quality assurance of client SaaS Oversight environments. 

Qualifications

• Educational and/or professional experience in software implementation 
• Advanced Experience writing, debugging, and executing SQL queries
• Experience using tools to track and measure the software implementation project metrics including quality and speed of the software implementation 
• Experience continuously improving the quality and speed of the software implementation process 
• Ability to debug and diagnose anomalies, issues and/or system gaps with curiosity, initiative and urgency 
• Experience facilitating meetings and gathering requirements
• Experience managing high volume and rapid software implementation projects
• Ability to do presentations for external clients 
• Strong communication skills

Responsibilities 

• Learn the features, functions and uses of Oversight’s product suite 
• When issues emerge, identify root causes and drive for efficient solutions and resolution 
• Communicate effectively and maintain a proactive, positive relationship with all company departments 
• You will also assist with: 
  1. Defining implementation standards and processes
  2. Measuring implementation metrics including quality and speed 
  3. Applying continuous improvement and process improvement changes 
• Consistently and accurately track time and expenses as required 
• Make suggestions to continuously improve Oversight process, techniques tools, and customer outcomes 
• Keep up to date with changes to company products, tools, processes and documentation 
• Perform other related duties, as assigned, to contribute to the culture, transformation and success of the department, organization and customer

Candidate Characteristics 

• Candidate must be a self-starter who is able to work in a multi-tasked, fast-paced environment 
• Candidate must be able to work independently with normal supervision; candidates requiring micromanagement and lacking initiative need not apply 
• Candidate must be organized and analytical, with the ability to eliminate obstacles through creative and adaptive approaches 
• Candidate must be fully committed to conducting business with the utmost integrity and in full compliance with policies, procedures, and legal requirements
• Candidate must have strong communication, presentation, interpersonal and consultative skills 
• Team player willing to help others and the team collectively succeed
• Professional Qualifications
• Bachelor’s degree, preferably in a computer science or related technical field strongly preferred 
• SQL/Spark SQL/Pyspark SQL or other related technical certification strongly preferred
• Experience with creating, understanding, and modifying Python code preferred
• Experience with navigating Bitbucket preferred
• Experience with YAML concepts a plus
• Experience with Databricks and AWS (S3) a plus 
• Experience with popular T&E or financial systems is a plus