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Product Documentation Writer/Technical Writer

Remote:

Full Remote

Work from:

India

Offer summary

Qualifications:

7-12 years of experience in technical writing, Strong knowledge of writing for different client personas, Thorough understanding of technical writing standards, Excellent written and verbal communication skills.

Key responsabilities:

Writing B2B and B2C content
Collaborating with developers and designers

Deque Systems, Inc SME https://www.deque.com/

201 - 500 Employees

See all jobs

Job description

Career Fulfillment & Culture
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them?

Innovation with results that matter
Deliver what you promise
Can-do attitude
Open, direct & respectful communications
We care deeply
We practice humility

At Deque, you’ll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.
Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.
Position Description
We are looking for exceptional Technical Writer to join our rapidly growing movement for Digital Equality. Our clients include the best-known global brands, and they rely on us to help ensure that all digital experiences they offer are accessible to everyone. They trust Deque to engineer, with them, the most efficient route to sustained digital accessibility. While Deque’s expertise in strategy, process, and technology is deep and diverse, for our clients, all of that is personified in their Deque Technical Writer.

Experience : 7-12 years

Roles and Responsibilities:

Writing B2B and B2C content for happening technologies - Web application.
Strategize, research and execute high level content
Tasks include generating engaging blog posts, spec docs, web pages, case studies, online marketing material, white papers, video scripts, press releases, etc with strong knowledge of writing for different client personas.
Collaborating with developers and designers and other technical heads of the company to generate technically sound content which has a universal reach .
Writing engaging content from the readers point of view
Study product samples and talk with product designers and developers
Work with technical staff to make features, and instructions easier to use
Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding of the material
Taking ownership of the entire user interaction and product documentation.

Skills and Experience:

Can write on highly technical topics using simple, everyday language.
Ability to edit for grammatical errors and areas of improvement in a given piece or write-up
Thorough understanding of technical writing standards, processes, and their application.
Strong communication skills and interpersonal skills to work with software developers, testers, support engineers, and doc team members.
Good understanding of the SDLC process.
Excellent written and verbal communication skills
Knowledge of Agile development process
Ability to learn and understand technical products
Prior A11y experience would be a plus