Administrative Assistant (Part-Time)

⭐️ this is a 100% work from home, Independent Contractor role for someone based in the Manila metro market. This part-time role has a set schedule: Sunday - Friday 3-7pm NZT (10am - 2pm PhST), approx 25hrs per week ⭐️ 

The company: Our client is a New Zealand-based transport and delivery company specializing in house moves, home deliveries, and freight services. With a strong focus on efficiency and customer satisfaction, that helps customers streamline the moving process. They provide a range of logistics services to both residential and commercial customers. 

As a family owned and operated business, their mission is to take the stress and expense out of moving. Their culture is built on the foundation of respect, reliability and trust.

The role: As an Administrative Assistant, you’ll work closely with the founders and customers, helping keep day-to-day operations running smoothly—because let’s face it, logistics is all about keeping things moving!

You’ll juggle a mix of tasks, from organizing daily logistics of deliveries to managing projects that keep the business more efficiently day to day.

Clear, timely communication with both customers and the team will be key to making sure everything stays on track in this fast-paced logistics world.

Please note: this part-time role has a set schedule Sunday - Friday approx 3-7pm NZT (10am - 2pm PhST) approx 25hrs per week.

In this role you will:

• Team up with the founders to tackle logistics projects that keep things flowing.
• On a daily basis meticulously organize upcoming delivery schedules and route optimization for the following days deliveries.
• Work with customers to schedule shipments, plan deliveries, and make sure timelines are on track.
• Handle all the important details, like creating invoices, managing databases, and keeping records in check.
• Get hands-on with Excel and other tools, tracking shipments and streamlining operations.
• Communicate like a pro with customers, suppliers, and teammates—keeping everyone in the loop.
• Jump into special projects, help optimize processes and anything else that keeps the team running smoothly.

About you: 

• Legally eligible to work in the Philippines.
• Strong fluency in verbal and written English.
• As an independent contractor, you must have your own laptop / computer and secure, high speed, secure internet access.
• 2+ years in an Administrative or Operations role (or similar) leading customer facing projects.
• Proficiency with Microsoft Excel, efficiency software and shipping tools (we use Circuit).
• A great communicator who’s comfortable with emails, calls, and problem-solving on the fly.
• A go-getter who’s ready to roll up their sleeves and make things happen.
• Most importantly, someone who’s positive, adaptable, and puts customers first!

Bonus points: 

• Experience in small, fast-paced New Zealand based start-ups
• Transport and logistics industry knowledge. 
• Proficiency in Circuit for teams route planning software.

The details:

• Role type: Independent Contractor
• Location: Work from home - 100% fully remote (from the Philippines)
• Working schedule: Part-time 25 hours per week, New Zealand working hours (NZT); note this is a set schedule Sunday - Friday approx 3-7pm NZT (10am - 2pm PhST)
• Hourly rate: PHP ₱250 starting rate per hour depending on experience