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ServiceNow Project Manager

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

Bachelor’s degree in IT or Business, 4-6 years of project management experience, Knowledge of ServiceNow implementations, PMP, CSM, and ServiceNow certifications preferred.

Key responsabilities:

Manage the full lifecycle of ServiceNow projects
Develop detailed project plans and budgets

Diverse Lynx Large http://www.diverselynx.com

1001 - 5000 Employees

See all jobs

Job description

Role: ServiceNow Project Manager
Position Type: Contract
Contract Duration: 4 Months with possible extension
Work Location: Remote in Canada

Seeking a skilled ServiceNow Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team.
Role and Accountabilities:

This opportunity will suit a motivated Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.
The successful candidate(s) will be responsible for, but not limited to, the following duties:

Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
Oversee the migration process from BMC Remedy to ServiceNow, ensuring minimal disruption to business operations.
Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
Ensure that the project meets all quality standards and aligns with the client’s business objectives and IT strategy.

Qualifications:

Skills and Experience Requirements:

Bachelor’s degree in IT, Business, or a related field.
Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
Strong knowledge of project management principles, methodologies, and tools.
Experience in managing end-to-end IT service management projects, including system migrations and integrations.
Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.

Preferred:

Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.