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Property Management Insurance - Client Success Specialist

Remote: 
Full Remote
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Associate's Degree or equivalent experience, 1+ years relevant experience.

Key responsabilities:

  • Familiarize new clients with program details
  • Assist in resolving client and resident issues

Alliant Insurance Services logo
Alliant Insurance Services Insurance XLarge http://www.alliant.com
5001 - 10000 Employees
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Job description

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com .

Summary

The Client Success Specialist is responsible for providing timely solutions within designated guidelines to resolve client and tenant inquiries regarding program operations.

Essential Duties And Responsibilities

  • Familiarizes new clients with program details.
  • Reviews third party policies.
  • Assists in resolving client and resident issues.
  • Answers client and resident questions regarding the program.
  • Provides client and resident facing customer service.
  • Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
  • Performs other duties as assigned

Qualifications

EDUCATION / EXPERIENCE

Associate's Degree or equivalent experience

One (1) or more years relevant experience

Skills

Strong computer skills, particularly Microsoft Excel, Word, and Outlook

Excellent interpersonal and customer service skills

Excellent verbal and written communication and presentation skills

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the “Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here .

Apply Now

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Social Skills
  • Non-Verbal Communication

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