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Senior Business Systems Support Analyst

Remote:

Full Remote

Salary:

39 - 39K yearly

Experience:

Senior (5-10 years)

Work from:

United Kingdom

Offer summary

Qualifications:

Proficiency in MS Office and SQL, Experience with database management, Strong problem-solving skills, Experience in a similar role.

Key responsabilities:

Provide technical support to staff and students
Collaborate with developers and analysts to improve systems

The University of Law Education Large https://www.law.ac.uk/

1001 - 5000 Employees

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Job description

Join Our Team as a Senior Business Systems Support Analyst - Make a Real Impact!

Are you a tech-savvy professional with a knack for problem-solving and a passion for supporting others? We’re looking for a Senior Business Systems Support Analyst to join our dynamic IT team. This is a fantastic opportunity for someone who thrives in a collaborative environment and enjoys making a real impact on system performance and user experience. This is a fixed term contract until 31st December 2025, working 35 hours per week between the hours of 8am - 6pm Monday to Friday. Working fully remotely, you just need to be based within the UK.

As our Senior Business Systems Support Analyst, you will:

Provide technical support to staff and students, ensuring our software applications run smoothly.
Collaborate with developers, analysts, and business professionals to improve systems and solve complex problems.
Maintain and create technical documentation, while also offering training and mentoring to colleagues.
Lead business change projects and contribute to system integration and testing.

Is this you?

Proficiency in MS Office, SQL and database management is essential.
Exceptional problem-solving skills and a proactive approach to improving processes.
Strong communication skills to work effectively with technical and non-technical audiences.
A positive, “can-do” attitude with the ability to work independently and as part of a team.
Experience in a similar role with a focus on delivering excellent customer service.
Experience with student records systems, eLearning platforms, or Crystal Reports would be desirable.

Why join us?

Along with a salary of up to £38,500 per annum (pro rata) you will enjoy:

We provide a generous annual leave entitlement of 30 days (pro rata)
Private Medical Scheme and Life Assurance
Contributory Pension Scheme
Opportunity for professional development, including course sponsorship and fee discounts
Season Ticket Loans and Student Discounts

The closing date for applications is 30th January 2025. Interviews are expected to take place w/c 3rd February 2025.

Be part of a diverse and inclusive community

We are committed to ensuring our workforce is reflective of our diverse student population. We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process.

For more information, please contact talentacquisition@law.ac.uk.

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

Some posts within the University are subject to a DBS check - you will be notified of this during the application process.