Senior UX Designer
Canopy, (Remote OK, Philippines-Based)
About Us
Canopy is a fast-growing SaaS company in South Jordan, Utah, USA building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.
We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.
Click here to see why our clients love Canopy.
Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!
The Opportunity
We are hiring a User Experience Designer to join our product team. Designers serve a huge role here at Canopy; from designing impactful experiences for our customers to serving the rest of the organization in helping create better overall customer experiences. We love designers who are generous, thoughtful, practical, collaborative, and enjoy learning.
Our User Experience design team at Canopy is empowered to research, prioritize, prototype, and test product experiences from the embedded post of a product development team, this ensures that we are building a product that adds value and usefulness to our existing and new customers. The User Experience design team at Canopy is not only responsible for creating these great experiences but also for fostering a culture of structured design and research throughout the company to empower others to be user-driven.
This role has the option for remote work, but is available only for candidates who reside in the Philippines.
What You’ll Do
- Embed cross-functionally with product management and engineering to represent the design team, facilitate user-driven discussions, make decisions, and provide feedback in product planning and execution.
- Collaborate closely with design and product leadership to define your features and contribute to the overall direction of your product area.
- Set up, lead, and execute customer research and stakeholder interviews with your product manager.
- Design user flows, prototypes, and high-fidelity visuals and assets.
- Construct prototypes that accurately portray the designed user interactions.
- Prepare all assets for engineering handoff to clearly illustrate what needs to be built.
- Work closely with engineering to ensure the highest quality implementation of the designs and objectives and own every aspect of the design.
- Collaborate often with other user experience designers to ensure the overall product experience is cohesive and valuable.
- Construct user interfaces within a design system and component library.
- Provide guidance and coaching to fellow designers, contributing to the overall skill enhancement of the entire team.
- Seek input and feedback from a wide range of stakeholders, including product designers, subject matter experts, engineers, product managers, sales, customer support, and marketing, to ensure the development of a cohesive and user-centric experience.
What You'll Need
- 5 + years of experience in Product Design, UX Design, or Interaction Design.
- A customer-obsessed attitude and strong empathy for our users.
- Deep understanding of mobile and web design patterns, responsive design, and accessibility standards.
- Proficiency in common design tools and methodologies (Figma, Usertesting.com, wireframing, workflow diagrams, etc.).
- A portfolio of work in which you were the primary designer leading high-impact projects for mobile and desktop. Showcase problem-solving, decision-making, iterating, ideating, prototyping, and overall visual design.
- Ability to partner with product managers and engineers to discover user needs, design solutions, and test your assumptions prior to building.
- An understanding of the purpose of prototyping as a means to explore and validate design concepts and solutions.
- The desire to regularly collaborate often with other designers; share, learn, and mentor.
- Experience conducting user research, usability testing, and translating insights into actionable design improvements.
- Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and decisions.
- Strong analytical and problem-solving skills, with the ability to translate complex user workflows into intuitive and efficient interactions.
- A solid understanding of the impact of strong design and have good business intuition.
- Consistently positive attitude, highly self-motivated, undeterred by challenging feedback or the occasional need to send things back to the drawing board.
- High bar for quality, and you know what great work looks like.
- Must be fluent in English, both verbal and written.
- Reliable high-speed internet connection with consistent performance to support uninterrupted remote work.
- Ability to work a schedule that overlaps with 9 AM to 1 PM Mountain Time (MT) Monday through Friday. This corresponds with 11:00 PM to 3:00 AM Philippine Time (PHT). Please ensure your available aligns with this time frame before applying.
Bonus Skills:
- Experience in designing user interfaces for B2B, B2B2C, or B2C fintech applications is a plus.
We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.
Why You Want to Work Here:
🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays!
❤️🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match.
🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
Our Values:
We approach our work every day with a few things in mind:
🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.
🏆 Win - we win by delighting our customers with the very best products and services.
👍 Do Good - we work hard to be good people!
💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.
To learn more about us & our values, click here.
Interviewing @ Canopy:
Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:
- Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
- 20-minute phone call with the People Team
- 45-minute video interview with the Hiring Manager
- 1-hour virtual panel interview
- Final Interview and/or reference checks
Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.
Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!
