Sr. Content & Communications Associate

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.  

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

We are looking for a Senior Content & Communications Associate to join the Cars Commerce Communications department. In this role, the ideal candidate is a strong writer, content creator and storyteller, an organized project manager, a team player, and a culture builder for the organization. You’ll serve in a critical support role for both internal and external communications while assisting company and community events and general administrative duties for the team.

Your role will be driven by content creation – innovating on the ways we communicate in a virtual environment to deliver impact and demonstrate value. From short-form video to podcasts to graphic design and intranet management, we’re looking for someone who can create compelling content from ideation to execution for a variety of audiences. Creativity is welcome and impact is essential.

This role reports to the Senior Manager, Internal Communications with a direct support line into the Senior Director of Industry Relations, Senior Communications Manager (External) and Vice President of Communications. 

Responsibilities include:

• Develops compelling and informative content in varied mediums like video, audio and written communications 

• Owns the execution of various content mediums like video editing, audio editing and graphic design work, when needed

• Manages internal employee engagement channels 

• Supports and monitors executive communications through Contact Monkey 

• Maintains and communicates company event/initiative calendar 

• Supports External Comms/PR through media relations and PR efforts, creating video and social assets for storytelling purposes and maintaining lists of company awards, exploring new events and opportunities, communicating wins across employee engagement channels, and supporting necessary events/meetings

• Maintains close relationships with and supports Employee Resource Groups

• Coordinates with the IR team to main investor website

Your Expertise:

• Strong accuracy in storytelling, writing, and editing skills

• Proficiency in video and audio editing software

• Comfort with graphic design using Canva or other programs 

• Experience in building creative presentation decks and thought leadership materials 

• Optimistic, can-do attitude 

• Creative and innovative mindset with confidence to bring forward new ideas

• Investigator and information hunter who excels at uncovering newsworthy information both internally and externally 

• Very strong attention to detail and the ability to juggle competing priorities with effective time management 

• Experience creating narratives across internal and external audiences leveraging multiple tools and platforms 

• Ability to concisely translate company strategy, priorities, progress and values to employees

• Excels at relationship-building and effectively working across teams and stakeholders

• Maintains visibility and active participation in company events and resource groups

• Must be a self starter and team player

• Ability to understand and effectively translate the corporate, enterprise-level perspective

• Maintains discretion and confidentiality at all times when dealing with sensitive or proprietary information

• Proficiency in DiSC and ability to adapt messaging accordingly is a plus

• Experience using Slack, Bananatag, WordPress, Google Slides, and/or similar tools is a plus

#LI-SY #LI-REMOTE

Salary Range

$80,100.00-98,100.00

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans
• New Hire Stipend for Home Office Set-Up
• Generous PTO
• Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.