Product Manager

Job Description:

Job Essentials: 

• Works with Strategic owner(s) to define and execute the product vision, strategy, and Key Performance Indicators for technology products within the health plan. 
• Gathers and analyzes user requirements, market trends, and business goals to inform product development and the development roadmap. 
• Collaborates with cross-functional teams (center of excellence) to translate requirements into product features and prioritizes them based on business value, technical feasibility, and user needs.
• Works closely with values stream, platform manager, application support, and vendors to guide the product development process, ensuring timely and quality delivery. 
• Monitors product performance through key metrics and user feedback, identifies areas for improvement, facilitates continuous exploration, and drives product enhancements. 
• Stays updated with industry trends, healthcare regulations, and emerging technologies to drive innovation within the health plan. 
• Collaborates with stakeholders, including internals teams, external partners, and end-users, to gather feedback, address concerns, ensure alignment with business objectives and applying continuous improvement methods.
• Communicates product updates, progress, and roadmap to relevant stakeholders, including senior management, department heads, and technical teams. 
• Provides guidance and mentorship to junior product team members, fostering a collaborative and high-performing culture. 

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Minimum Qualifications

Demonstrated relevant to the role product knowledge and hands-on experience working with those tools and processes

Ability to lead complex projects

Strong Analytical and problem-solving abilities

Exceptional interpersonal and communication skills including writing, speaking and active listening

Thorough understanding of business processes

Ability to present ideas in user-friendly language

Experience working in a team-oriented, collaborative environment

Ability to effectively prioritize and execute tasks in a high-pressure environment

Strong customer service orientation

Demonstrates working technical knowledge of systems administration

Demonstrated experience solving server/operating system problems that reduce impact to customers/end-users

Business process and reengineering experience, as well as an understanding of the relationship between processes and policies

Experience on products using Scaled Agile Framework.

Preferred Qualifications

Experience with Cognizant Healthcare products, including but not limited to the Trizetto suite of products (Facets, Networx, Elements, etc.)

Experience in a Health Insurance setting, specifically benefits and claims processing, and configuration knowledge

Ability to create intermediate to advanced SQL queries to assist with research and analysis

Leadership and mentoring experience

Physical Requirements:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.