We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Location: NAMER
Job posted: 1/21/2025
Hi there!
Zapier is on a mission to make automation accessible to everyone, empowering people and businesses to be more efficient and productive. We’re seeking a Director of Engineering - Enterprise to lead our enterprise engineering teams. In this role, you’ll guide a dynamic group of engineering managers and engineers to deliver solutions that meet the needs of our enterprise customers while driving growth and innovation across Zapier’s product ecosystem.
We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.
Our Commitment to Applicants
Culture and Values at Zapier
Zapier Guide to Remote Work
Zapier Code of Conduct
Diversity and Inclusivity at Zapier
Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:
You are customer-focused. You deeply understand customer needs and are passionate about delivering enterprise-grade solutions to our customers. You have a passion for building products that delight internal and external customers and make their jobs easier and more productive. You thrive on working directly with customers, sales and customer success to help land deals.
You are focused on shipping customer value. You are relentless in pursuit of shipping what customers find valuable and love. Be it shipping an early lovable product and then polishing, or iteratively and safely providing a critical big feature, you know what shipping high impact customer value very frequently looks like and the teams that can do them.
You’ve managed and scaled engineering organizations including platform and product teams. You’re a skilled and experienced engineering leader who has built teams working on SaaS-based products with modern tech stacks. You’ve led teams of managers, managers of managers, and technical leaders and helped each team be successful, while knowing where to be in the technical details. You know the difference between product and platform teams and can lead both.
You understand product development. You are experienced in understanding the complexities and nuances of product development, including the business and engineering implications of product decisions. Specifically to enterprise, you know how to balance enterprise scale with the agility and responsiveness of enterprise B2B development. You’ve driven the complex and challenging tradeoffs between speed, cost, and functionality when building products in one or more fast-moving companies. You have deep experience in managing complex projects with a variety of agile development and industry best practices at your disposal.
You can develop and sell a strategy to your team. You have a good sense of vision and strategy, you’re able to communicate it to your teams and stakeholders, and you can translate that strategy into execution. You partner closely with product management, design, marketing, and the support organizations to drive and achieve business outcomes. Furthermore, you build partnerships with other engineering leaders to influence enterprise-grade building across all Zapier products.
You are a skilled mentor, coach, and engineering leader. You have a passion and a track record of mentoring engineers and leaders while at the same time growing your own skills. You've introduced and broadened engineering practices and enhanced engineering cultures. You’ve led engineering teams through complex technical and architectural decisions by providing strategic guidance.
You're a skilled communicator. Zapier is a 100% remote team and writing is our primary means of communication, but you recognize when other mediums may be more effective. You'll lean on all of these tools to communicate vision, strategy, plans, findings, and results to the engineering and full Zapier team.
You're a champion for doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
Drive the execution of Zapier’s enterprise product vision, enabling adoption and expansion in enterprise organizations.
Collaborate with product, design, and go-to-market teams to define and execute the enterprise product roadmap.
Work directly with sales and some customers or potential customers to better understand product requirements
Build and scale the systems that enable enterprise-grade functionality and collaborate with engineering and product leaders to influence changes to the Zapier platform and primitives to support enterprise needs.
Foster strong partnerships across the organization to align technical execution with customer and business priorities.
Advocate for enterprise priorities at all organizational levels, ensuring alignment and support for key initiatives.
Ensure engineering excellence by championing best practices in agile development, incident process, bug advocacy, architecture, and system design.
Lead talent acquisition and retention efforts, growing a world-class engineering team.
Provide process mentoring and guidance for your managers and team members.
Monitor team performance and success metrics, using insights to optimize processes and outcomes.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
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