Spanish Bilingual Admin Assistant - (ZR_19382_JOB)

This is a remote position.

Role Name: Admin Assistant Bilingual (English and Spanish)

Schedule:

• Full-time, 8:30AM to 5:00PM US Eastern Standard Time
  

Client Timezone: Eastern Standard Time

Client Overview

Join a thriving home health agency that’s making a difference in people’s lives! This growing organization is dedicated to providing top-notch care to patients in the comfort of their own homes. As they expand their services to meet increasing demand, they’re seeking a talented bilingual professional to support their mission of delivering compassionate, high-quality healthcare.

Job Description

Are you a detail-oriented, bilingual professional looking to make a meaningful impact in healthcare? This exciting opportunity allows you to play a crucial role in a dynamic home health agency, bridging language barriers and ensuring smooth operations. As a Bilingual Virtual Assistant, you’ll be the linchpin of administrative efficiency, coordinating with healthcare providers, managing vital patient information, and supporting the clinical team. Your exceptional organizational skills and fluency in both English and Spanish will be instrumental in enhancing patient care and streamlining communication. Work remotely while contributing to a mission-driven organization that’s improving lives every day!

Responsibilities

• Serve as the first point of contact for patients, healthcare providers, and stakeholders, managing both inbound and outbound calls with professionalism and care
  
• Efficiently handle document management, including faxing orders to physician offices, following up on their status, and ensuring proper filing in patient records
  
• Collaborate closely with the clinical manager to resolve complex authorization issues, demonstrating problem-solving skills and attention to detail
  
• Coordinate and manage scheduling tasks, ensuring optimal patient care and staff efficiency
  
• Utilize your bilingual skills to bridge communication gaps, enhancing patient services and family interactions
  
• Maintain and organize patient information in the company’s cutting-edge, web-based Electronic Medical Record (EMR) system
  
• Support the clinical team with various administrative tasks, contributing to the overall smooth operation of the agency
  

Requirements

• Fluency in both English and Spanish, with excellent written and verbal communication skills in both languages (APPLICANTS MUST SUBMIT VOICE RECORDINGS)
  
• Proven experience in administrative roles, preferably in healthcare or a related field
  
• Strong proficiency in Microsoft Office suite and comfort navigating web-based applications
  
• Exceptional organizational skills with a keen eye for detail and the ability to manage multiple tasks efficiently
  
• Self-motivated individual capable of working independently in a remote setting
  
• Reliable high-speed internet connection and a quiet, professional home office environment
  
• Familiarity with healthcare terminology and HIPAA compliance is a plus
  
• Commitment to maintaining confidentiality and adhering to strict privacy guidelines
  
• Ability to adapt to new technologies and learn web-based systems quickly
  
• Excellent interpersonal skills with a patient-centered approach to communication