Urgent: Part time call center Jobs in Delhi - January 2025

For More Details Contact to HR Mob : +91- 8376075395

Urgent Part-Time Call Center Jobs in Delhi - January 2025

Are you looking for part-time opportunities to earn a steady income while managing your time effectively? We have urgent openings for part-time call center jobs in Delhi. Whether you are a student, homemaker, or someone looking to supplement your income, this is the perfect opportunity for you to work with a leading company in the customer service sector.

Job Title: Part-Time Call Center Executive

Location: Delhi (Multiple Locations)

Job Type: Part-Time

Key Responsibilities:

1. Customer Support:
   As a call center executive, your primary responsibility will be to assist customers with inquiries, concerns, or requests related to products or services. This could include answering questions, resolving complaints, and offering solutions to ensure customer satisfaction.
2. Inbound & Outbound Calls:
   You will be expected to handle both inbound calls from customers seeking assistance and make outbound calls as part of lead generation, telemarketing, or customer follow-up campaigns. It will require effective communication to engage with customers and achieve desired outcomes.
3. Data Entry & Record Maintenance:
   Accurate data entry is crucial for every interaction. You will be responsible for documenting customer details, call summaries, and the resolutions provided. This includes updating CRM systems with the latest information on customer issues or inquiries.
4. Product/Service Knowledge:
   A thorough understanding of the products or services youre supporting is essential. You will receive training to familiarize yourself with the offerings, enabling you to confidently guide customers through features, benefits, and troubleshooting steps.
5. Team Collaboration:
   Call center executives work in teams to meet daily targets. As part of a collaborative environment, you will interact with supervisors and other team members to resolve complex customer issues and share insights for improved service.

Skills and Qualifications:

1. Excellent Communication Skills:
   Strong verbal communication skills in Hindi and English are a must. The ability to communicate clearly, professionally, and empathetically is key to providing a positive customer experience.
2. Customer-Centric Attitude:
   The ideal candidate should have a passion for helping others and a commitment to delivering excellent customer service. Patience, problem-solving abilities, and active listening are essential qualities for this role.
3. Basic Computer Knowledge:
   Proficiency in using computers, including basic MS Office skills, is required. Familiarity with call center software and CRM systems will be an added advantage.
4. Flexibility and Time Management:
   Since the role is part-time, candidates should be flexible with their working hours, including weekends and evenings. Being able to manage time effectively is essential to handle the workload.
5. Prior Experience (Preferred but not mandatory):
   While prior experience in a call center or customer service role is an advantage, freshers are also encouraged to apply. On-the-job training will be provided.

Working Hours:

• Flexible shifts available, including evenings and weekends.
• Part-time roles with the possibility of working 20-30 hours per week.
• Option for work-from-home may be available depending on the company.

Benefits:

• Competitive hourly wage, with the potential for performance-based incentives.
• Flexible working hours to accommodate your schedule.
• Opportunity for skill development and career advancement in the customer service industry.
• Friendly and supportive team environment.

For More Details Contact to HR Mob : +91- 8376075395