Senior Software Engineer (CRM & Marketing Platform)

If you’re looking to build something new, thrive in a fast-paced environment, and are eager to join a team working with the latest and coolest Customer Relationship Management (CRM) technologies - then we’d love to hear from you!

Tripadvisor is growing its world class Customer Relationship Management Engineering team and is looking for Senior Software Engineers to contribute to architecture and development. Tripadvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. We take pride in our Customer Relationship Management and are looking for a superstar to add to our  high-performing team.

What You’ll Do:

As the newest addition to the Marketing Tech Platforms / CRM Engineering Team, you will:

• Work with core engineering, machine learning, marketing, and our content teams to lead our continuing initiatives to maintain high content quality.
• Provide major architectural and development contributions to the internal CRM high performance and low-latency Platform
• Develop new and improve existing CRM analytics pipelines and tools
• Drive innovation, generate and promote new ideas, solve complex problems in innovative way
• Touch code at every level - from the UI, to the servlets and backend services, down to the database
• Develop user-facing products at every level using Java (11+), PHP, SQL, HTML, CSS, JavaScript on a Mac/Linux platforms
• Be responsible for the code quality and the development culture on the team
• Mentor junior engineers
• Contribute to the security of data, sometimes under the guideline of regulations i.e GDPR
• Use the latest and coolest CRM technologies.

Skills & Experience:

• 7+ years of software development experience
• Proven technical leadership solving complex problems
• Bachelors or Masters degree in Computer Science or equivalent
• Experienced in developing code for low-latency, high-volume systems
• Solid understanding of Java (11, 19, 21) and Object-Oriented architectures
• Experience working in PHP, HTML, CSS, SQL, and JavaScript
• Solid understanding of AJAX and other Web 2.0 technologies
• Solid understanding of micro-services and cloud technologies
• Solid knowledge of Linux and its standard utilities
• Must be able to document code faithfully and take good coding practices seriously
• The successful candidate will communicate well, be committed to delivering quality work on an aggressive schedule, and must be able to function independently as well as part of a team.

Nice to have:

• Prior experience in small startup environment a plus
• Knowledge of CRM Technologies and experience developing CRM Analytics Tools is a plus
• Experience integrating with 3rd party tools and services
• Experience collaborating with ML teams / exposure to GenAI-related projects.