About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.
The Role
Synapticure is seeking experienced and motivated Phlebotomists and Medical Lab Technicians to join our team. In this role, you will provide vital support to patients by conducting mobile research visits across central and west coast United States. You will be responsible for performing blood draws, collecting medical specimens, processing samples, and providing exceptional patient service during home visits. This position offers the unique opportunity to make a direct impact on groundbreaking treatments through hands-on patient care and operational support. You will be coordinating travel to locations across the country where you will complete in-home research blood draws and specimen processing.
Job Duties – What you’ll be doing Schedule and complete mobile visits with study participants within assigned timeframes.Book travel to locations needed to conduct mobile visitsProcess specimens (e.g., centrifuge, pipette, freeze) according to study protocols.Package and transport specimens to designated shipping locations.Ensure accurate and timely documentation of patient visits, including source documentation and follow-up procedures.Collaborate with Clinical Project Managers, Coordinators, and site personnel to ensure study integrity and patient care excellence.Requirements – What we look for in youMinimum of 2 years of experience in phlebotomy and blood draws in diverse patient populations, including patients with challenging venous access (within the last 6 months preferred).Experience collecting vital signs, urine samples, and performing urine pregnancy tests.Excellent customer service and professionalism when working with patients. Skilled in maintaining detailed and accurate patient records, including medical history and medication charting.Current CPR certification and valid TB test.Willingness to travel frequently by air to multiple locations per week.Licensed driver with a clean driving record and up-to-date automobile insurance, compliant with state and agency requirements.Strong observational, verbal, written communication, and problem-solving skills.BenefitsComprehensive on-the-job training, including Good Clinical Practice (GCP) and IATA certifications.The chance to contribute to innovative, life-changing ALS treatments.All necessary job-specific training, equipment, and supplies provided.Opportunities to gain new research and patient care skills in a rewarding, fast-paced environment.Competitive compensation with bonus opportunity 401(k) with matching contribution from day 1 Medical, Dental and Vision coverage for you and your familyLife insurance and DisabilityGenerous sick leave and paid time off Fast growth company with opportunities to progress in your careerTravel ExpectationsThis is a traveling role with. This position requires frequent travel to multiple states and cities each week to complete patient visits, including traveling by plane and driving to designated locations. Candidates must be comfortable with travel logistics and handling specimen drop-offs at local shipping sites. Our values
We’re founded by a patient and caregiver, and we’re a remote-first company. This means our values are at the heart of everything we do, and while we’re located all across the country, these principles are what tie us together around a common identity:
-Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do.
-Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families and personal experiences, we recognize the seriousness of our patients’ circumstances, and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hope.
-Seek to understand, and stay curious. We start by listening to one another, our partners, our patients and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn.
Embrace the opportunity. We are energized by the importance of our mission, and bias toward action.
