If you are interested kindly send the updated resume at [email protected] by Friday, January 24, 2:30 PM EST if that interests you and matches your profile.

Job Title: RQ08195 - Specialized IT Consultant - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 777 Bay Street, Toronto, Ontario, Hybrid
Estimated Start Date: 2025-04-01
Estimated End Date: 2026-03-31
#Business Days: 240.00
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
Security Level: No Clearance Required
Must Have

10+ years of experience in manual and automated testing and testing methodologies
Demonstrated 5+ years of experience in test lead experience, defining and establishing common QA processes and tools to be leveraged across multiple teams
Extensive test experience involving IAM solutions, including Microsoft Entra ID & Oracle IAM solutions
Strong technical skills and experience in leading QA experience with BI solutions (e.g. Microsoft Power BI or Cognos)
Demonstrated experience leading AODA testing and regression testing efforts using a variety of accessibility software (for example JAWS, Compliance Sheriff and web accessibility tool kit)

Description
Responsibilities:

Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems.
The I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.
Provides subject matter expertise in their field and highly expert technical assistance.

General Skills:

Acts as the technical advisor/expert on all aspects of a specific deliverable
Provide the quality assurance/quality control of specific deliverables
Anticipates and resolves problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations
Develops processes and procedures for implementing deliverables
Prepares reports and presentations including options, recommendations, implementation plans, etc.
Works with clients to define the scope of a project and to determine requirements
Defines software, hardware and network requirements
Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems
Familiar with change-management principles and methodology
Knowledge and understanding of Information Management principles, concepts, policies and practices

Required Knowledge / Skills:

The key responsibilities and deliverables to be performed by the senior (level 3) Specialized IT Consultant include, but are not limited to, the following:

Leadership:

Establish and evolve formal QA processes and test tools for the branch based on industry best practices
Ensure that all teams are aligned and adhere to the principles, guidelines and best practices of the QA strategy as defined
Provide expertise to the branch on test processes and test tools
Provide guidance on non-functional testing including performance, stress, and AODA
Develop, establish, and baseline approaches and templates that will be leveraged by all teams, for:
All test documentation including test strategies, test plans, test cases, test scripts, and metrics
Defect management and metrics
AODA testing
Ensure all project teams are informed of changes in branch test approaches, tools, and processes
Lead and mentor QA team members and provide guidance to project QA team members
Keep up-to-date with the latest QA tools, trends and technologies and provide demos to the branch
Define scope of regression activities for both patch and full releases
Identify impacts and ensure traceability between defects/new requirements and test coverage is documented
Ensure quality data testing, including validating new test data and changes in test data
Establish well-defined entry and exit criteria for QA testing

Collaboration:

Work with all project QA teams to ensure alignment and adherence to best practices, methodologies and common approaches to all forms of testing
Collaborate with the project QA team and business team to review SIT and UAT test cases to identify gaps/duplication of test coverage
Providing recommendations to Project Leads/Sr. Project Managers as to the acceptance or rejection of any new or changed system components that may impact other applications within the platform
Support the project BA/team leads in understanding defects to ensure appropriate prioritization with the business team
Participate in discussions with the business regarding any changes to business and/or system requirements, with the purpose of understanding potential changes in test scope and impacts to other applications within the platform
Support the analysis of existing business processes, design and recommend process improvements to effectively harness the benefits of using the application(s).
Provide input and complete architectural artifacts as required;
Support project BAs in analyzing systems requirements, screen design, workflow design, gap analysis, testing, and change management in support of any application changes;
Work with designers, developers, and testers at various stages of SDLC to ensure that any changes or enhancements are fully regression tested and validated;
Work collaboratively with other project groups to ensure optimal integration as required;
Participate in discussions with Infrastructure Technology Services (ITS), Cyber Security Division (CSD), I&IT Accessibility Centre of Excellence (ACOE), and Information Privacy and Archives (IPA) Division to ensure the application remains compliant with all applicable GO-ITS standards;

General:

Understanding existing Data Collection application functionality and specifications;
Complete work and achieve milestones within the assigned deadlines;
Notify the Cluster/Ministry Project Manager in writing of any issues or other material concerns related to the assigned deliverables, as soon as the he/she becomes aware of them;
Submit deliverables for the Cluster/Ministry approval as they are completed;
Provide knowledge and skills transfer to a designated Cluster/Ministry staff

Compliance:

Comply with the Ontario Government and the Cluster/Ministry security procedures and practices;
Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices;
Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines;
Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures

Other Experience and Skills:

A minimum of 5+ years of experience in a test lead capacity
A minimum of 10+ years of experience as an IT system tester
Demonstrated working experience in structured methodologies for the development, design, testing, implementation, and maintenance of applications.
Extensive test experience involving IAM solutions, including Microsoft Entra ID & Oracle IAM solutions
Demonstrated working experience to understand and analyze business requirements, non-functional requirements, and systems response documents in order to design and execute test plans and test suites (including test cases) to ensure system is properly functioning and that business requirements are met.
Demonstrated working experience to write test plans and test cases that are well-structured, easy to maintain, and easily understood by developers, business analysts, and clients.
Demonstrated understanding and experience with validating the Accessibility for Ontarians with Disabilities Act (AODA)requirements in web-based applications
Demonstrated ability to use AODA testing tools and interpreting the results, including being able to explain the business impacts
Extensive experience testing web-based applications and reporting defects as required;
Demonstrated leading all regression and specialized testing (e.g. performance, load, security)
Demonstrated working experience supporting business users working on projects or programs involving multiple highly inter-dependent applications and/or data sources;
Participate in the resolution of problems/issues with business clients and other teams in order to ensure systems are maintained as per service level agreements;
Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills;
A team player with the ability to lead and coordinate multiple projects with competing priorities and strict deadlines; and
Demonstrated working experience in dealing with system solutions related to funding calculations, financial information management, and web-based n-tier technology implementation.
Proficient with tools (e.g. PL/SQL, UFT), analyzing and logging test results, documenting and monitoring resolution of system variances using an automated problem management system

Experience and Skill Set Requirements
Core Skills - 50%

10+ years of experience in manual and automated testing and testing methodologies
Demonstrated 5+ years of experience in test lead experience, defining and establishing common QA processes and tools to be leveraged across multiple teams
Demonstrated experience in writing test scripts, test cases and test scenarios, testing web and analytics applications, and reporting defects
Extensive test experience involving IAM solutions, including Microsoft Entra ID & Oracle IAM solutions
Demonstrated experience leading a quality assurance team in support of multiple applications with separate, high volume release cycles
Demonstrated experience mentoring and managing junior staff
Demonstrated experience liaising with project teams, application operations teams and business clients in a matrix environment
Demonstrated experience providing training and creating training materials
Demonstrated experience coordinating separate and distinct testing cycles for multiple applications concurrently, inclusive of resource allocation planning

Technical Skills - 40%

Strong technical skills and experience in leading QA experience with BI solutions (e.g. Microsoft Power BI or Cognos)
Strong technical skills and experience in QA activites with SQL, Databases, XML
Demonstrated experience in reviewing specifications for development of reports and other enhancements to systems that use Crystal Reports, Oracle, C#, Entity Framework, AngularJS, and Bootstrap
Demonstrated experience in testing reports and other enhancements to systems using Crystal Reports, Oracle, Cognos, Power BI
Demonstrated experience with Test Automation tools in particular Quick Test Pro v10.0, UFT 12.5, and HP Quality Center 12.5
Demonstrated experience testing highly scalable, multi-tier, enterprise web applications utilizing the full Microsoft .NET Stack, including: ASP. NET, Web Forms, MVC, WCF, WWF, Microsoft Dynamics, C#, Entity Framework, LINQ, XML/XSLT
Demonstrated experience testing systems using client-side libraries (Bootstrap, Angular JS, JQuery, JavaScript), HTML5/CSS3
Demonstrated experience working with relational databases (Oracle, MS SQL Server, etc.)
Demonstrated experience leading AODA testing and regression testing efforts using a variety of accessibility software (for example JAWS, Compliance Sheriff and web accessibility tool kit)

Communication Skills - 5%

Verbal communication skills to discuss client requirements; to lead discussion of testing options and processes among project teams
Writing skills to prepare reports and presentations to explain analysis and recommendations
Demonstrated analytical problem solving and decision-making capabilities
Demonstrated experience providing technical leadership for systems testing and process improvement
A team player with a track record for meeting strict deadlines

Public Sector Experience - 5%

Experience and understanding of public sector project delivery methodologies and standards would be an asset.

Note:
This position is currently listed as "Hybrid"; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

Hybrid - This position will require the consultant to work from the office location 3 days per week with the remaining 2 days being worked remotely.

RQ08195 - QA Consultant - Senior

Offer summary

Qualifications:

Key responsabilities:

Job description

Required profile

Experience

Hard Skills

Other Skills

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