Join Our Mission: Help the Helpers with Jane
Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.
At Jane, success means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. And guess what? Jane is a remote-first company, so every role, including this one, gives you the freedom to work from anywhere in Canada.
Your Role in Our Journey
The Communications Team is excited to be hiring a Senior Backend Software Engineer to help shape the future of Jane’s Communication platforms. In this role, you will design and implement robust, scalable solutions that enable seamless communication between healthcare providers and their patients via multiple delivery channels. Your work will directly support thousands of users, empowering practitioners to deliver exceptional care through innovative communication tools, all while driving Jane’s mission to provide best-in-class solutions for healthcare providers.
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them
here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.
But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.
Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
The Impact You Could HaveDrive innovation in scalable, reliable communication delivery channel that enhance communication for healthcare providers and their patients.Develop features that make a meaningful difference through experimentation, adaptability, and rapid iteration to improve user experience.Solve real-world communication challenges while ensuring safety, privacy, and security of sensitive healthcare data in compliance with industry standards..Maintain and monitor production infrastructure with a focus on observability, traceability, and reliability across messaging services and backend systems.Expertise in breaking down complex projects into actionable tasks, planning workstreams, identifying dependencies, and mitigating risks to deliver projects effectively.Commitment to sharing knowledge by mentoring junior developers, fostering a culture of learning and collaboration.Ownership and drive to continuously improve the quality and productivity of deliverables, including code reviews, performance optimizations, and security enhancements.Proficiency in delivering thin, tested, and valuable end-to-end features for customers through an agile and iterative development process.The Experience We Feel We NeedA University Degree in Computer Science or a STEM Degree plus approximately 5+ years of hands-on experience as a Software EngineerIf you don't have a formal degree or education in Computer Science or a STEM field, we value additional relevant experience (typically 3+ years) and the ability to demonstrate equivalent technical expertise and meaningful contributions.Significant depth and domain experience at a Senior level, demonstrated by successfully leading impactful projects, ideally across multiple organizationsDemonstrated ability in leading technical design, architecture, and delivering medium to high-complexity projects or services with a proficient understanding of software development methodologiesAbility and experience in coaching and mentoring junior and intermediate developers, fostering a culture of continuous improvement and knowledge sharingProactively identifies and addresses technical challenges to ensure smooth project delivery with scalable, maintainable solutions, while advocating for and adhering to best practices to continuously improve code quality, test coverage, and development workflowsDemonstrates adaptability to learn new technologies and contributes across multiple domains beyond personal expertise, paired with a deep sense of ownership and accountability for the quality and success of team deliverablesIn-depth experience in observability and tooling (Datadog, New Relic, Grafana/Prometheus , etc).Experience in data modelling and different types of data stores (Postgres, MySQL, Redis, MongoDB, DynamoDB).Experience with Cloud provider (AWS, GCP, Azure), containerized application development (Docker) and some Infrastructure as code (Terraform) experience.Experience with automated test suites like RSepc, Jest or Mocha.Our development team at Jane primarily works with Ruby on Rails, but we welcome applicants with experience in Java, C#, Python, and NodeJS. You will have the resources to ramp up on our tech stack if you haven't worked with it previously, so please don't hesitate to apply!Compensation Expectations for the Role
This role has a minimum annual salary of $123,600 and maximum annual salary of $193,000. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $146,700.
It's also possible to join Jane at a salary above or below this, which would mean a salary below $ $146,700 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $146,700 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.
Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link
here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.
The below needs to be included underneath the Compensation information. The link below will take candidates to our Culture Booklet, this booklet then has a link to our Canada Life benefits.
“More information on our benefits can be found
here!”
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.