Salesforce Lead

Job Title - Salesforce Lead
Work Location - Remote Position

Expectations from this role:

Act creatively to develop applications and select appropriate technical options, optimizing application development, maintenance and performance by employing design patterns and reusing proven solutions, account for others' developmental activities

Key Responsibilities:

• Oversee production support for Salesforce instances, including troubleshooting, performance optimization, and system enhancement
• Monitor system health, performance metrics, and security compliance
• Develop solutions for business requirements
• Manage release deployments and change management processes
• Monitor system performance and stability
• Lead production support and deployments
• Troubleshoot and resolve Salesforce errors.
• Implement proactive maintenance procedures
• Monitor system health, performance metrics, and SLAs
• Coordinate emergency fixes and hot deployments
• Manage release windows and change control
• Create and maintain system documentation
• Establish support runbooks and escalation procedures
• Root cause analysis and incident prevention
• Capacity planning and performance optimization
• Backup and disaster recovery management

Mandatory Skill sets:

• 7+ years Salesforce development experience
• Advanced knowledge of Apex, Lightning Web Components, and Visualforce
• Experience with Salesforce APIs, middleware integration, and ETL tools
• Expertise in Salesforce security models and compliance frameworks
• Proficiency in data modeling and optimization
• Strong background in agile methodologies and DevOps practices
• Salesforce Platform Developer II Certification
• Salesforce Application Architect or Technical Architect Certification preferred
• Healthcare industry experience beneficial

Must Have Skills –
Skill 1 – 7+ Yrs of Exp – Salesforce
Skill 2 – 7+ Yrs of Exp – Apex, Lightning Web Components, and Visualforce
Skill 3 – 7+ Yrs of Exp – Salesforce APIs, middleware integration, and ETL tools
Skill 4 – 7+ Yrs of Exp – Salesforce security models and compliance frameworks
Skill 5:- 7+ Yrs of Exp – data modeling and optimization
Skill 6:- 7+ Yrs of Exp – agile methodologies and DevOps practices