Senior Consultant - QA

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About The Opportunity

Technology is in the forefront enabling our Higher Education customers to reap the benefits while they transform their campuses with modern solutions and capabilities with a unique goal of Student Success. Our Professional Services organization is seeking a highly skilled and experienced Senior QA Consultant who will be working with a team of experienced analysts, architects, developers, and business resources to manage high-performance enterprise-level solutions. This means you will have a passion and desire to learn new things and would be part of consultant team driving innovation for our new capabilities. We are looking for people who will challenge the norm, that want to take accountability for their own path, but will come together as a team to enable and delight our customers. Working in an agile environment, we encourage regular meetings where people can share their ideas and thoughts.

Where you will make an impact

• Lead workstreams within an overall project transparently and productively, applying standard practices.
• Execute Quality Assurance of service delivery and deployment of our Custom Software Solution Development services through planned engagements with our higher education customers.
• Collaborate with consulting teams and peers to ensure customer and Ellucian project expectations are exceeded.
• Identify and remediate issues and project risks that impede enabling customer greatness.
• Success will be measured by customer satisfaction, achievement of projects, and utilization targets.
• Consult with Ellucian Delivery Lead to drive performance improvement, own problems, and execute with precision.
• Work with a dynamic team of developers and other peers to build and test the application according to the prepared specifications
• Prepare accurate and detailed estimates for integrations
• Demonstrated aptitude for logical application of problem-solving techniques.
• Ability to deconstruct complex technical issues to identify root cause issues
• Stay current with Ellucian applications. Have an aptitude to learn new technologies quickly
  
  

What You Will Bring

• 8 to 15 years of experience in Quality Assurance of software applications, consisting manual and automation testing.
• Knowledge of QA processes & methodologies, and the experience in designing test plans, test cases, test data and execution of tests scripts.
• Ability to analyze specifications and design documentations, test strategies, test plans, and user acceptance criteria.
• Experience using Playwright/Typescript/Javascript, Selenium, JMeter and Postman to create automated tests.
• Able to create, update, and maintain system integration testing, user acceptance testing, regression testing, API testing, and data-driven automated testing scenarios.
• Able to create and organize, test plans, test sets, and test executions in Jenkins or Gitlab pipelines.
• Execute test scripts and fully document all defects during the test execution.
• Actively participate in developing and improving existing testing scenarios and test cases.
• Work with Development teams to better understand requirements, improve test effectiveness, and resolve defects.
• Able to adapt to Agile Scrum Software Development methodologies with a cross-functional team approach.
• Able to create and run automated smoke testing, positive and negative tests, functional tests, front-end and back-end test scenarios.
• Knowledge and experience in Continuous Development / Continuous Integration using Jenkins and Gitlab jobs.
  
  

Desired Skills

• Experience in Product/Consulting experience along with technical/programming experience in JavaScript, React, Node JS, Oracle SQL and Restful Web Services.
• Exhibits a strong sense of ownership for individual work assignments.
• Enabling delivery readiness, problem-solving and root cause analysis.
• Strong communication and analytical skills with demonstrable presentation and professional communication skills (written and verbal).
• Experience working independently with little direction to achieve goals. Ability to work with a remote team leveraging available tools.
• Brings an established, effective method for tracking and completing tasks on time.
• Prefers a collaborative work environment over working solo, with a bias towards sharing credit for achievement over individual recognition.