Group Product Manager, Digital Account Opening

About the Role

Clutch is on a mission to transform Credit Unions into FinTechs, making them their members’ first choice.

Digital Account Opening is a cornerstone of our vision to build the Credit Union OS across Lending and Account Opening. Since our investment in this product in 2023, it has quickly become mission-critical for credit unions, achieving rapid success and market leadership.

We’re seeking a Group Product Manager (Staff PM) to own and scale this high-impact product. This Player-Coach role requires a hands-on leader who excels as an individual contributor and as a mentor to two Product Managers on the team.

This role is deeply cross-functional, working across Product, Engineering, Customer Success, Sales, Marketing, and Product Operations. As a B2B2C PM, you will lead customer discovery and post-go-live success initiatives, directly influencing both product direction and customer outcomes.

About the Team

Clutch is a product-driven company with a culture of innovation, curiosity, and customer obsession. Our Product team thrives on tackling ambiguity with a bias for action, driving a connected multi-product ecosystem.

We operate in a fast-paced, collaborative environment, balancing short-term execution with long-term strategy. Clutch fosters a culture where self-starters elevate themselves and their peers daily.

You’ll be joining a high-caliber team of alumni from top institutions like Harvard, Stanford, Wharton, and Princeton, with deep experience in starting new companies, bringing new bets to market as well as scaling products at growth-stage companies.

What You'll Do

Within 3 months, you will:

This is a high-leverage role in a fast-moving product that demands rapid onboarding

• Master Clutch’s product, processes, and customer landscape.

• Build strong relationships with internal teams and key customers.

• Drive quarterly roadmapping and weekly product execution cadences for Account Opening.

• Balance new feature releases with onboarding new credit union partners.

• Coach and support the two Product Managers on your team to ensure alignment and delivery.

Within 6 months, you will:

• Establish yourself as a trusted leader within the product team and company.

• Scale the Digital Account Opening product to onboard the next wave of credit union customers.

• Lead the integration of a connected multi-product ecosystem to drive membership growth.

• Evolve the Branch Account Opening product to meet customer needs.

• Build trusted relationships with at least five key credit union customers.

Within 9 months, you will:

• Identify and define new product opportunities within and beyond account opening.

• Strengthen the product’s strategic position as a driver of growth for Clutch and its customers.

What You'll Bring

• Proven experience navigating high ambiguity in mid-stage B2B environments.

• Strong customer empathy and product management expertise, balancing diverse stakeholder needs.

• A strategic mindset to drive immediate execution while maintaining a long-term vision.

• Experience managing complex product areas blending internal tools and customer-facing features.

• Ability to lead as both a hands-on contributor as well as a coach to PMs.

• Exceptional cross-functional collaboration, communication, and stakeholder alignment skills.

• Expertise in product delivery, balancing speed, scalability, and constraints.

• Proficiency in leveraging data to inform decisions, track performance, and identify opportunities for improvement. Comfortable using data to tell a story and drive stakeholder buy-in.

• Expertise in managing multiple competing priorities, ensuring product delivery meets deadlines while exceeding quality expectations

• Clear, concise, and compelling communication skills, capable of influencing both technical and non-technical audiences at all levels of the organization

• Nice to have: Fintech experience, Account Opening experience

Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.

What's In It For You?

• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.

• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.

• Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.

• Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.

• Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.

• Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.

• Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.

About Us

Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt.  Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions.

Clutch is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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