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Medical Information Call Center Associate (WFH)

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

BS in Pharmacy, Nursing, or Dentistry, Minimum 2 years of experience in drug safety.

Key responsabilities:

  • Responding to medical inquiries with accurate information
  • Documenting interactions and participating in training

Michael page logo
Michael page Large https://redirect.michaelpage.com/mp-home
5001 - 10000 Employees
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Job description

  • Work in a global, compliance-focused environment.
  • Build your drug safety expertise with the flexibility of fully remote work.


About Our Client

A multinational organization in the clinical services industry, renowned for its commitment to providing innovative solutions to improve the quality of life of patients. With a global presence and a robust team, the company is known for its unwavering dedication to excellence in healthcare.

Job Description

  • Responding to medical inquiries (call handling) with accurate, timely information.
  • Ensuring patient safety by adhering to company policies and regulatory requirements.
  • Collaborating with the medical team to enhance service delivery.
  • Documenting interactions for future reference.
  • Participating in ongoing training and professional development.
  • Supporting the implementation of quality control processes and audits.


The Successful Applicant

A Successful Medical Information Associate Should Have

  • A BS in Pharmacy, Nursing, or Dentistry
  • A minimum of 2 years of experience in drug safety (with at least 1 year in a call center)
  • Strong written and verbal communication skills for client coordination
  • High attention to detail and accuracy
  • The ability to work collaboratively in a team environment
  • Willingness to work on a shifting schedule (morning, mid, or night shift)


What's on Offer

  • A base salary starting at PHP 50,000.00
  • Beneficial perks such as HMO, home allowance, and rice allowance
  • A fully remote opportunity


Contact: Kiana Dotullo

Quote job ref: JN-012025-6644341

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Non-Verbal Communication
  • Detail Oriented
  • Quality Control
  • Leadership Development

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