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Patient Financial Representative - Sioux Falls - FT

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Post-secondary education in healthcare or business, Minimum three years of applicable experience, Experience in a healthcare setting preferred, Proficient in advanced software systems.

Key responsabilities:

  • Perform complex billing activities
  • Handle sensitive customer service issues

Sanford Health logo
Sanford Health Large https://www.sanfordhealth.org/
10001 Employees
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Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Union Position:

No

Department Details

Great team, constant changes, busy work, remote capability, & in office only on Wednesday

Summary

Performs complex billing activities such as filing charges to patients commercial or government payer insurance, handling complicated or sensitive customer service issues by answering phone calls, & identifying pricing discrepancies or billing adjustments from clients.

Job Description

Sets an example with behavior and attitude that exemplifies an eagerness to satisfy, develop positive relationships with clients, patients, residents, and resident representatives, co-workers, payers, and enhance public relations through verbal communication. Multitask-oriented, and possess the ability to use problem solving and judgment call skills daily. Has knowledge, which is unique to the reference industry relative to billing and insurance rules and regulations; uses knowledge to maintain accurate accounts receivable for patient/resident and client accounts. May be involved in the education and training of new employees and other health care professionals. Performs other related duties as assigned.

Qualifications

Post-secondary education or equivalent training in a health care or business related field is required; Associate's degree preferred.

Must have at least three years of applicable experience, with previous experience in a healthcare setting preferred. Computer skills sufficient to operate on-line systems and complex software with advanced functionality. Oral and written communication skills sufficient to interpret and apply policies and procedures for clarification and problem resolution.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 


If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Computer Literacy
  • Problem Solving
  • Communication
  • Multitasking

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