Match score not available

Information Technology Specialist, Expert I

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field, Greater than 5 years of IT experience, Strong project management skills, Knowledge of Dynamics AX ERP.

Key responsabilities:

  • Manage and support information systems solutions
  • Lead multiple projects from start to finish

PPG logo
PPG http://www.ppg.com
10001 Employees
See all jobs

Job description

Incumbents have responsibility for coaching, career development planning, and direct supervision of personnel. There is also a strong focus on developing IT relationships with both customers and suppliers. Incumbents contribute to the achievement of business/function objectives through effective and efficient management of projects culminating in implementation and support of IT solutions.

Position Description

The successful candidate collaborates with company customers, staff members, IT colleagues, and other stakeholders to define customer requirements, assess available technologies, and develop and present viable solution options. The successful candidate possess knowledge of various business processes used by systems applications and are able to recommend strategies and tactics to satisfy customer needs. They participate in the business support planning process. This may include evaluating application software packages and making recommendations to management. They maintain good relationships with customers and IT colleagues to meet expected customer service levels. They are responsible for on-time product delivery, which requires a clear understanding of expectations and capabilities of their team.

Incumbents provide analytical and technical expertise within an assigned business unit/function, helping to identify innovative solutions for business opportunities, provide and recommend data security solutions when required, and utilize formal decision-making techniques to make alternative recommendations. The successful candidate is expected to work and communicate effectively with personnel at all levels within the organization. They work with the IT and Business functions to determine the annual IT initiatives that will support their strategic objectives.

The incumbent is experienced with project management techniques and is capable of leading many projects at one time. They understand the PPG architecture and methodology standards. They plan, direct and oversee all aspects of a project and are accountable for ensuring product delivery. They also assure business application systems are developed in a way that complies with architectural standards and established methodologies and practices. They must respond appropriately to system maintenance requests and use their analytical abilities to isolate and prioritize problems. They are often designated as software custodians and are responsible for monitoring and implementing PPG’s internal IT control policies.

Key Responsibilities

  • Contributes to the achievement of business unit objectives by managing effectively and efficiently the implementation and support of information systems solutions. They are ultimately responsible for the successful implementation of project plans
  • In this capacity, they must maintain awareness of current IT projects within PPG and planned projects in their own IT group in order to promote application sharing
  • Perform feasibility studies, translate requirements into appropriate designs, formulate and define application scope and objectives, prepare high-level proposals or detailed specifications from which applications will be developed, and implement complete solutions
  • Prioritize resources and tasks and are responsible for developing contingencies, adjusting scope, monitor on the status of project efforts and are held accountable for controlling project plans and costs and providing management feedback.
  • Directly supervises & coach their project team members, and are actively responsible for conducting the P&LP process for their direct reports.
  • They must be able to delegate responsibility to others, and to set the priorities for the group’s work. IT Manager IIs must resolve conflict, while fostering a good team environment, in order to fulfill the department’s operating objectives

Qualifications

  • A Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience and technical training.
  • Greater than 5 years of IT experience in business application design and systems development, including implementation and installation of systems.
  • Knowledge of Dynamics AX ERP
  • Strong project management skills, including defining, organizing, planning, and executing projects from vision through implementation.
  • A thorough understanding of IT concepts, terminology and practical application of current and emerging technologies.
  • Extensive analytical abilities and technical skills to evaluate alternative approaches and to recommend the most feasible and economical solutions.
  • Knowledge in extensive range of architectures, analytical and design techniques, database technologies, and programming languages.
  • Proven ability to design applications using the appropriate systems architecture, database structures, and communication and network technologies.
  • Demonstrated ability to lead and effectively participate in teams.
  • Must be comfortable working remotely and lack of face to face time with their teams, colleagues and managers.
  • Strong interpersonal and human resource management skills.
  • Strong verbal and written communication skills, with an ability to express complex technical concepts in audience appropriate terms.
  • Experience in personnel supervision is a plus.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About Us

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every Single Day At PPG

We partner with customers to create mutual value.

We are “One PPG” to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Technical Acumen
  • Analytical Skills
  • Decision Making
  • Supervision
  • Social Skills
  • Teamwork
  • Communication

IT Support Specialist Related jobs