Credit Risk Operations Trainee

Join an exciting and collaborative team that works closely to manage the credit and operational risk of clients' accounts.

Although desirable you don't need a background in finance to apply. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.  

So, who are we?

Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it.

Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together!

What you’ll do

• Reviews and approvals of client account classification, types and limits
• Monitoring client’s margin calls and contacting clients where necessary
• Debt recovery (negotiating payment plans, liaising with solicitors)
• Auditing and Reporting
• Authorizing Corporate, High risk and multiple accounts
• Answering client queries (phone & email)
•  Liaising with members of IG’s Premium client & Trading Services teams globally

Who we’re looking for

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you.

We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

What you’ll need for this role

• A genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail
• A degree-level education
• Excellent interpersonal and communication skills
• The ability to work well under pressure
• To be able to establish rapport with people of all status and background
• A logical and analytical approach
• Very good organisation and time management skills
• Literacy in MS Office

The perks

It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

• Performance based incentives
• Flexible working hours and work-from-home opportunities
• Company contributions to insurance and medical plans
• Career-focused technical and leadership training
• Contribution to gym memberships and more
• Option to participate and create ESG initiatives based on IG Brighter Future Fund 
• 2 additional days off a year for voluntary work 
• 1 additional day off to celebrate your Birthday 
• A state-of-the-art office with breakfast bar and more

Where you’ll work

We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy.

Ask our employees what their favourite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business. That’s why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy.

So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do.

From the team

"IG has been a fantastic place to work because of the people in it. Everyone is caring, funny, and happy to lend a hand whenever you need help. It’s easy to strike up a conversation with anyone and your opinion and voice is important no matter what your position is. Post work events are always a highlight and I sincerely look forward to more of these"

Apply now