Child Welfare Instructional Resource Designer

JBS is looking for an outcomes-oriented, adaptable Instructional Resource Designer with a passion for improving the safety and welfare of children and proven skills in designing and delivering expert-level training and coaching to groups of professionals in management and leadership positions in child welfare agencies on child welfare topics and issues.

In this role, you’ll work collaboratively with project staff and Federal clients to design, produce, and deliver high-quality products (e.g., publications, audio recordings, videos, online courses) that meet Section 508 accessibility requirements. With our communications manager and expert director, you’ll help lead multidisciplinary teams and coordinate effectively with colleagues, consultants, and stakeholders in the child welfare field to create engaging, innovative professional and educational development materials and activities, forums, and communities of practice.

As an Instructional Resource Designer at JBS, you’ll also get to flex your skills in translating, articulating, and simplifying complex knowledge and skills to constituency groups with varying levels of education and expertise, giving them essential, actionable information to address child safety, permanency, and well-being. With our librarians and content quality and strategy leads, you’ll form the informational hub of high-impact child welfare contracts, developing and maintaining an electronic library of professional development resources of both general child welfare knowledge and specific areas of expertise.

This role assists in the development of course materials that are functional, intuitive, informative, and consistent with sound instructional design principles. This position reviews developed materials for alignment to learning goals and objectives and continually explore new technologies for potential application to solve instructional problems.

***If you reside within a 50-mile radius of our North Bethesda or San Mateo offices, this will be considered a hybrid role****

ESSENTIAL JOB FUNCTIONS:

• Designs and develops instructional materials for various learning programs
• Collaborates with subject matter experts (SMEs) to gather content and ensure accuracy

• Applies advanced instructional design principles to create engaging and effective learning experiences

• Utilizes learning management systems (LMS) to deploy and manage training content
• Develops assessments and evaluations to measure learning outcomes
• Leads quality assurance processes, including peer review and testing of materials
• Revises and updates existing instructional materials as needed
• Implements new instructional technologies and tools to enhance learning experiences
• Mentors and provides guidance to junior instructional designer

• Stays current with industry trends and best practices through ongoing professional development

MINIMUM JOB QUALIFICATIONS:

Education: Bachelor's degree in social work, psychology, behavioral health, public health or other human services field; additionally, a degree or certification in instructional design is strongly preferred

  Language: English Fluency (Written and Oral)

Experience: 3 years of experience in instructional design, specifically with coaching and training

Knowledge: 

• Subject matter expertise in child maltreatment, the full continuum of child welfare practices, and topics related to prevention, safety, permanency, and child and family well-being
• Strong understanding of adult learning principles, instructional design models, and eLearning development tools. 
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Experience with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate).

Soft Skills: 

• Commitment to personal growth and professional development
• Ability to take direction well and work independently on projects 
• Good communication skills: phone, verbal, and written
• Ability to interact and collaborate with coworkers and management
• Strong attention to detail and organization
• Ability to work quickly and accurately in a fast-paced environment
• Desire to learn and grow in design skills and software knowledge to keep abreast of industry concepts and developments

PHYSICAL REQUIREMENTS:

• Ability to sit for prolonged periods at a desk or computer workstation. 
• Regularly uses a computer, keyboard, and mouse. 
• Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.  
• Ability to hear and understand spoken information in person and over the phone. 
• Minimal lifting and carrying may be required, typically light office supplies or documents.
• Ability to move within the office environment to access equipment, files, and interact with colleagues.  
• Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

APPLICATION INFORMATION:
 If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include a cover letter, resume, and at least three (3) professional references. 

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.