IT Product Analyst

COMPANY PROFILE

Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.

For additional information please visit: www.greatminds.org

OUR MARKET POSITION

Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Job Purpose

We are looking for a dynamic and detail-oriented IT Product Analyst with experience in NetSuite and/or Salesforce to join our innovative IT Product Management team. The IT Product Analyst will bridge the gap between technical resources and business stakeholders, working closely with product managers to manage and refine backlog products. This role will involve gathering and preparing detailed planning and requirements in Jira, analyzing business processes, and ensuring seamless delivery of technology solutions that align with organizational goals.

The ideal candidate is a quick learner who possesses a solid understanding of NetSuite and/or Salesforce platforms, coupled with strong analytical and problem-solving skills. They are patient and an excellent communicator, capable of engaging effectively with diverse roles and personalities. A self-starter with a bias toward action, this individual demonstrates the ability to identify and recommend process improvements. Highly self-motivated with a strong work ethic, they are passionate about technology and bring a mindset of continuous improvement to the team.

Responsibilities

• Possess a strong understanding of Salesforce and/or NetSuite platforms, including their core functionalities, workflows, and capabilities to effectively analyze business needs, identify opportunities for system optimization, and collaborate with technical teams to deliver tailored solutions

• Facilitate requirements gathering sessions with stakeholders to understand business needs and objectives

• Translate high level business requirements into clear, actionable user stories in Jira to guide the development team

• Interact with developers, QA, and business partners to ensure understanding of deliverables

• Contribute to product strategy development using data-driven insights

• Contribute to refining the product backlog through regular upkeep, grooming and priority scoring to optimize project tracking and execution

• Analyze complex processes and work with cross-functional teams to provide actionable insights, recommendations and implement process improvements

• Partner with development teams to ensure the implementation of technical solutions follows best practices

• Develop comprehensive training materials and deliver end-user training sessions to ensure successful adoption and effective use of new systems, processes, and technologies

• Collaborate with the QA team during UAT sessions