TextUs is the leading conversational messaging platform for mobile-first customer interactions. We improve business outcomes by allowing organizations to have amazing, message-based conversations with their prospects, customers, and employees across their entire journey with the organization.
OVERVIEW
We are seeking a Data Analyst to join our Business Operations team at TextUs. Your primary role will be working closely with the Business Operations, Sales, Marketing, and Finance teams to maintain clean, organized data, specifically within our data warehouse. You will collaborate across departments to ensure our data processes empower leaders with actionable insights and enable the company to make strategic, data-driven decisions. In this role, you will explore and organize various internal data sources, identify opportunities to improve data accuracy and accessibility, and answer critical business questions. You’ll help shape how we leverage data to optimize performance and strategy at all levels of the organization.
This is a very low ego - highly collaborative team. You will be expected to share your thoughts and opinions - if you think there is a better way to accomplish something, we want to know.
CORE RESPONSIBILITIES
- Collaborate with Business Operations, Sales, Marketing, and Finance teams to maintain clean, organized data within the data warehouse and ensure data accuracy.
- Build dashboards and automated reports to provide actionable insights and streamline decision-making for business teams.
- Proactively identify opportunities to improve data workflows, reporting, and efficiency across business operations.
- Prepare, clean, and transform data for analysis, ensuring usability and reliability for stakeholders.
WHO YOU ARE
- You like figuring out the “why” of a request and giving recommendations instead of just answering the technical ask and moving on.
- You are comfortable asking a teammate for help and like to learn. A key aspect to this role is the need to keep learning and trying new things.
- 1+ years of experience in a role with strong communication requirements.
- SQL proficiency (1+ years) OR basic SQL proficiency paired with scripting experience in an object oriented language. Education, boot camps, or certification(s) can be considered alongside work experience.
- SFDC proficiency, (1+ years). SFDC Admin certification is a plus.
- Data visualization or dashboard building experience.
- Understand the fundamentals of data handling - joining data, checking for outliers/data quality issues, handling null values, etc.
- Strong communication skills. Ability to write clearly and speak with technical and non technical audiences about data projects.
- Experience in a data warehouse environment such as Looker, Sigma, Bigquery, etc.
EMPLOYMENT DETAILS
- Job Type: Full time
- Compensation Range: $80,000
- Location: Remote (US) / Headquartered in Denver, CO
- Target Start Date: 2-3 weeks from offer date
- # hires for this role: 1
- Reporting to: Director of Business Operations
By submitting your resume for this role, you consent to communication via text and email
INTERVIEW PROCESS
- Initial Call w. HR (45 mins via Phone)
- Topics: Culture, logistics
- Interview w. Hiring Manager (60 mins via Zoom Video)
- Topics: Culture, skills, role overview
- Rembrandt Assessment
- The Rembrandt assessment allows TextUs to assess how your personality fits within the role and the TextUs culture.
- Interview w. Direct Team Member (60 mins via Zoom Video)
- Topics: Culture, leadership, skills, role overview
- Interview w. Cross Functional Team Member (45 mins via Zoom Video)
- Topics: Culture, leadership, skills, role overview
- Q&A w. CEO (30 mins via Zoom Video)
- Topics: You will come prepared with questions about the role, team, product to ensure this role is the best fit for you.
WHY TEXTUS
Our team members have a clear voice and an impact on the success of TextUs. We are a collaborative, learning and data-driven culture with an experienced and proven leadership team.
TEXTUS BENEFITS INCLUDE
- Competitive pay
- Health / Dental / Vision Insurance
- HSA contributions
- 401K with company match
- Unlimited PTO
- Cell phone + internet reimbursement for $100/month
- One-time $1,000 home office stipend once you’ve been with TextUs for 6 months
- Up to 12 weeks of Parental Leave
- 2025 Holiday Schedule link here
- U.S. remote first with optional WeWork office space in downtown Denver, CO
TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.
