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Presales Solutions Engineering Manager - West/Central

extra holidays - extra parental leave
Remote: 
Full Remote
Salary: 
40 - 40K yearly
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Over 8 years of pre-sales experience, Technical expertise in enterprise systems, Proven track record with large enterprises, Innovative mindset for technical solutions.

Key responsabilities:

  • Forecasting and technical qualification of deals
  • Collaborate with sales and presales engineering teams
  • Conduct workshops to identify customer issues
  • Develop materials for the presales team

Moveworks logo
Moveworks Scaleup https://www.moveworks.com/
501 - 1000 Employees
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Job description

Who We Are 

Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.  

The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024! 

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

Presales Solutions Engineering Manager - West/Central

About the Job:

We are currently seeking an exceptional and motivated Presales Solutions Engineering Manager (SEM) to join our dynamic presales team. As a SEM, you will play a pivotal role in driving the growth and success of our organization by leveraging your technical expertise and leadership capabilities to enhance our business scalability, develop our unique ICs, and ensure we are able to accurately forecast Moveworks’ expansion across all domains, industries, and regions. 

In this position, you will be a guiding technical force. equipped with a profound understanding of the Moveworks platform. Your efforts will be directed towards spearheading impactful initiatives that drive growth across the business, while also identifying opportunities to disseminate your insights across the Presales team. Your role will encompass crafting customized solutions, qualifying and developing ways of delivering compelling proof-of-concepts, creating in-depth presentation materials, and leading cross-functional projects aimed at securing enterprise-level clients. 

Additionally, this role blends technical expertise with strategic thinking, excellent communication skills, and difficult leadership conversations which result in the vision for what takes a company through Series D, IPO, and beyond, This optimization of our solutions, decisiveness, and yearning for scaling continuous improvement is what creates the best Solution Engineering manager, Presales Org, and company at large. 

If you possess a strong technical background, enjoy scaling impact through the enablement of others, and have a fervent enthusiasm for tackling our most ambitious strategic challenges through people management, then this is a unique opportunity to be at the forefront of the Conversational AI landscape.

Who we are:

Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.  

The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024! Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

What you’ll do:

  • Directly own the forecasting, execution, and technical qualification of deals for your region(s).
  • Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives.
  • Leverage your technical expertise to refine innovative solutions to solve our customers' business problems and scale them through our team.
  • Collaborate directly with economic buyers on deals, coaching your team to engage with architects, developers, administrators, and other technical points of contacts to achieve a technical win. 
  • Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements.
  • Evangelize Moveworks through field, corporate, and regional marketing events. 
  • Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing.
  • Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge, expertise, and specialty.
  • Execute these tasks in-person directly with customers for upwards of 25% of the time.

What you bring to the table:
  • Seasoned professional with over 8 years of hands-on experience in pre-sales customer-facing technical roles and/or pre-sales management roles.
  • Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions.
  • Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness.
  • Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible.
  • Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions.
  • Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs. 
  • Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes.
  • Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations.
  • Comfort in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash).
  • Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence.
  • Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives.
  • Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity.
  • Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience.
  • A coach through and through, but one who can pinch hit as needed at all levels of an opportunity.
  • Added benefit if experienced with Conversational AI technologies.

*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans. 
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Communication
  • Leadership

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