Sr. Events Marketing Specialist

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 01/23/2025

Location: NAMER

Hi there!

We’re looking for an experienced Senior Events Marketing Specialist (based in the United States or Canada) with expertise in managing logistics and operations for large-scale virtual conference programs. Zapier’s mission is to make everyone more productive at work, and you’ll be at the forefront of creating engaging event experiences that connect Zapier with its vibrant community of users and showcasing the power of automation.

In this role, you’ll help bring Zapier’s flagship events, including ZapConnect, to life. ZapConnect, our annual virtual user conference, inspires and empowers our community of customers, partners, and industry experts to achieve more with automation. Additionally, this role will support operations for a smaller-scale, collaborative in-person event designed to build community and deepen engagement with Zapier’s brand.

A successful Senior Events Marketing Specialist will be detail-oriented, self-motivated, tech-savvy, and operations-minded. If you thrive on solving complex logistics, coordinating cross-functional teams, and building systems that make projects run smoothly, you’ll excel in this role. You’ll enjoy fitting puzzle pieces together, ensuring every element of our events is executed flawlessly, and collaborating with a supportive team where everyone contributes to shared success.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

Thing You'll Do:

• Support the Program Manager and Events Production lead in the successful logistics and operational execution of ZapConnect, Zapier’s annual virtual user conference.

• Coordinate staff, volunteers, and moderators to ensure a seamless attendee experience for the virtual event.

• Source and manage relationships with vendors, including event technology providers, agencies, and service partners.

• Lead event operations for ZapConnect and support operations for the in-person, customer event, including event agency coordination, attendee logistics, staff management, and the preparation and distribution of materials.

• Develop, implement, and maintain automation and systems to streamline event operations and improve efficiency.

• Support the build-out, navigation, and attendee engagement tools within the event platform.

• Collaborate with cross-functional teams to ensure projects stay on track, align with goals, and remain within budget.

• Wrap up event logistics, analyze data findings, and contribute to retrospectives to inform future events.

• Create, maintain, and share resources to prepare the team and broader company for event execution.

• Contribute to the evolution of event operations by identifying opportunities for innovation and process improvements.

• Travel up to 10% to assist with in-person event setup, execution, and teardown.

About You:

• You’ve planned large-scale virtual conferences. You have 5+ years of experience managing events and a proven track record of successfully executing large-scale virtual conferences. You understand how logistics and operations contribute to impactful event experiences.

• You are a skilled project manager. You excel at managing complex workflows, coordinating cross-functional teams, and keeping projects on track and within budget. You proactively seek opportunities to improve processes and introduce efficiencies.

• You are tech-savvy. You have experience working with event technology and project management tools, and you’re eager to learn new technologies to improve efficiency.

• You are highly organized and detail-oriented. You stay focused on priorities, ensuring every detail is accounted for to deliver seamless events.

• You thrive on solving problems. You approach challenges with creativity, identifying innovative solutions to ensure the success of both virtual and in-person events.

• You are a strong communicator. You communicate effectively across teams and create clear documentation to enable success in a remote, collaborative environment.

• You are adaptable and resourceful. You’re comfortable wearing multiple hats and contributing to different aspects of event planning and execution.

• You are passionate about creating exceptional attendee experiences. You bring empathy and a customer-focused mindset to your work, striving to craft events that not only leave a lasting impression but also foster meaningful connections. You’re unafraid to break the mold of traditional events, designing environments that encourage deeper engagement and inspire community-building.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.