Director of Product Management (AI/ML)

Director of Product Management

Remote U.S.  (designated states)

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. 

At Raintree, we are transforming the healthcare industry with AI-driven SaaS solutions. We are looking for an experienced and visionary AI Product Director to drive the development and growth of AI-powered products in healthcare. 

We are seeking an innovative AI Product Director with a strong background in both healthcare and AI to lead the strategy, development, and execution of AI-powered product offerings. In this role, you will work closely with engineering, data science, clinical experts, and other stakeholders to create AI solutions that meet the evolving needs of healthcare organizations. You will be responsible for defining product vision, setting roadmaps, managing AI product lifecycles, and ensuring that our AI-driven solutions have a measurable impact on healthcare delivery.

Key Responsibilities:

• Define and communicate the product vision and strategy for AI-driven healthcare products, ensuring alignment with company goals and the needs of healthcare providers, patients, and other stakeholders.
• Lead the end-to-end development of AI-based products, from ideation and research to launch and optimization. 
• Conduct and participate in market research, user interviews, and competitive analysis to understand healthcare industry trends, customer needs, and pain points. Use insights to define product features, functionality, and positioning.
• Work closely with data scientists and engineers to turn AI algorithms and models into user-friendly, scalable SaaS solutions.
• Collaborate with engineering, data science, design, marketing, and clinical teams to ensure that AI products are technically sound, user-friendly, and aligned with healthcare standards and regulations.
• Utilize data and analytics to inform product decisions. Continuously monitor product performance and user feedback to iterate and improve AI products, ensuring they deliver tangible value and meet customer expectations.
• Ensure that AI products comply with healthcare regulations (e.g., HIPAA) and adhere to ethical guidelines in AI, including transparency, fairness, and accountability. Work with legal and compliance teams to navigate complex regulatory landscapes.
• Conduct market research to understand healthcare AI trends, customer needs, and competitive landscape. Use these insights to inform product positioning, feature prioritization, and go-to-market strategies.
• Own the product roadmap for AI products, balancing short-term needs with long-term vision. Manage the product lifecycle, from concept to retirement, ensuring that each stage adds value to both the business and the customer.
• Regularly engage with internal and external stakeholders, including senior leadership, customers, and industry experts, to ensure alignment on product vision and progress. Clearly communicate complex AI concepts to non-technical stakeholders.
• Set KPIs and track the impact of AI products on healthcare outcomes, operational efficiency, and customer satisfaction. Leverage feedback and data to continuously refine and optimize the products.
• Partner with sales and marketing teams to develop go-to-market strategies for new product features, ensuring successful product launches, customer adoption, and retention.
• Regularly evaluate the performance of products within the portfolio to identify areas where the cost outweighs the value generated and provide actionable recommendations for improvements or next steps.
• Develop comprehensive, data-backed business cases for new SaaS product initiatives, enhancements, or investments, including detailed financial projections (costs, revenue, ROI), risk assessments, and market opportunity evaluations.
• Lead the pricing and packaging strategy for new products in collaboration with cross-functional stakeholders. Work closely with the marketing team to develop competitive market positioning and create effective product launch strategies.
• Be involved and aware of major milestones for each product initiative with the ability to identify potential risks before they happen and guide the team on mitigation.

Required Qualifications and Preferred Skills:

• 6+ years of experience in product management, with at least 3 years in an AI-focused role within the healthcare or HealthTech space. 
• Proven track record of delivering AI-powered products (including generative AI and ML solutions), ideally in SaaS enterprise software.
• Strong understanding of AI technologies, including machine learning, natural language processing (NLP), predictive analytics, and computer vision. Knowledge of AI model development and deployment in healthcare applications is a plus.
• Experience in the healthcare industry, including knowledge of healthcare workflows, regulations, and challenges, is highly preferred
• Demonstrated ability to lead cross-functional teams, collaborate with diverse stakeholders, and influence decision-making. Experience in managing and mentoring product managers or teams.
• Ability to think strategically about product development and the business implications of AI innovations. Strong problem-solving skills with an analytical, data-driven approach to decision-making.
• Exceptional communication skills, with the ability to explain complex AI concepts in clear terms to both technical and non-technical stakeholders. Strong collaboration skills to work across engineering, design, sales, marketing, and customer success teams.
• Ability to work in a fast-paced, rapidly evolving environment.
• Bachelor’s degree in Computer Science, Engineering, Data Science, Healthcare Informatics, or a related field. A Master's degree or MBA is a plus.
• Experience with AI development frameworks, models and tools

Competencies to Drive Success

• Leadership: Provide focus and motivational support to achieve excellence in client satisfaction; Foster teamwork and cooperation for team unity; Manage individual and team’s performance

• Communication: Effective and concise written communication target to specific audiences; Strong verbal communication and listening skills to assure understanding and consultation across multiple stakeholders.
• Analytical Thinking: Approaches problems logically; Provides meaningful analyses through verbal and written presentations
• Organizational Skills and Concern for Order: Keeps accurate records; Provides meaningful data for review
• Initiative: Engaged and proactive; Takes appropriate action with minimal oversight

• Agility and Time Management: Able to respond to changing priorities, demands, procedures and technology; Excellent organizational and time management skills to meet client needs

About Raintree Systems​

Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values

We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Protect yourself from recruitment fraud: Raintree will never ask for financial information of any kind or for any payment during the job application process. We will never ask for personal information during the interview process such as passport number, bank account number, or social security number and will never ask you to receive and ship packages or goods. Our recruitment process takes place via zoom or in person. Any emails from Raintree recruiters will come from an @raintreeinc.com email address.