Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking an experienced Enterprise Program Manager to join and lead large scale Enterprise Clients for the Cloud Project Management team. In this critical role, you will be responsible for overseeing the successful delivery of large-scale, complex cloud transformation projects for enterprise clients. The ideal candidate will have a proven track record in managing cross-functional teams, developing strategic program plans, and delivering cloud-based IT solutions within scope, on time, and within budget.

As an Enterprise Program Manager, you will work closely with senior leadership, clients, and internal teams to define program goals, ensure alignment with business objectives, and drive results. You will be responsible for managing the entire lifecycle of programs, from initiation through execution and closure, ensuring a seamless delivery experience for our clients.

Your Assignment

Program Management: Lead and manage multiple large-scale, enterprise-level programs related to cloud adoption, migration, and transformation. This includes complex dependency mapping, managing a large number of stakeholders, and ensuring alignment with client goals and organizational strategies.
Stakeholder Engagement: Serve as the primary point of contact for clients, senior leadership, and internal teams. Build strong, trusted relationships with key stakeholders, ensuring effective communication and collaboration.
Strategic Planning: Develop comprehensive program roadmaps, schedules, and resource plans. Identify dependencies, risks, and roadblocks and proactively develop mitigation strategies.
Cross-functional Leadership: Coordinate cross-functional teams of architects, developers, engineers, and business stakeholders to ensure successful program execution.
Risk and Issue Management: Identify and manage program risks, issues, and changes, escalating where necessary and ensuring that mitigation plans are in place to keep projects on track.
Budget and Resource Management: Oversee budget and resource allocation for programs, ensuring efficient use of resources and staying within financial constraints.
Quality Assurance: Ensure that program deliverables meet quality standards and client expectations. Drive continuous improvement practices within the team and with clients.
Reporting and Documentation: Develop dashboards and reports aligned with customer reporting requirements and provide regular updates to stakeholders on program status, milestones, risks, and issues. Maintain comprehensive program documentation, including post-mortem analysis.
Leverage Tools and Techniques: Use tools and techniques tailored for enterprise-level program management to support efficient execution and reporting.
Vendor and Partner Management: Collaborate with external vendors, cloud providers, and third-party partners as needed to ensure program success.
Team Development: May contribute to the onboarding and interview process for other PMs within the portfolio.

Your Qualifications

10+ years of experience in program management, with at least 5 years in the IT/cloud consulting industry. Experience working with enterprise-level clients is a must.
Prior management of technical engagements that consist of 5 or more people, with multiple project workstreams and over $1M budget
Extensive experience and knowledge of project management disciplines, methodologies and tools with ability to build out complex, multi year client roadmaps
Experience leading client agile transformations or designing the best project management approach for Clients
Expertise in forecasting and budgeting management to drive accuracy in revenue projections to realization with ability to train and coach others
Ability to interact with clients at both a business and technical level
Ability to identify and manage risks as well as proven ability in successful Escalation management of Enterprise and Strategic or Complex clients
Demonstrated expertise in the ability to understand client's business needs, encompassing both short-term objectives and long-term goals to drive additional revenue or account growth
Strong communication skills with the ability to present to executives
Ability to develop processes, templates and standards around project management best practices
Excellent time management skills and the ability to prioritize tasks, manage engagements and ensure they are executed with excellence
Demonstrated ability to provide thought leadership in the areas of infrastructure modernization, application development and/or data engineering disciplines
Ability to act as a mentor to team members as part of onboarding or provide coaching to peers as needed.
Hands-on experience working with AWS cloud services, including migration, adoption, or transformation initiatives.

Preferred Qualifications

Project Management certification - PMP, CAPM
Agile Certifications - CSM, PSM, CSP
Cloud certification such as AWS Practitioner or Azure Fundamentals

Benefits

100% remote work
Equitable Life - Hybrid Plan
100% Premium Coverage for the employee and dependents
4% Pension match (employer contribution)
Unlimited Vacations
Sick Leave
Paid Holidays
Parental Leave
Competitive stock options plan
Paid for exams and certifications
Peer bonus awards
State of the art laptop and tools
Equipment & Office Stipend
Individual professional development plan
Annual stipend for Learning and Development
Work with an amazing worldwide team and in an incredible corporate culture

Base Salary Range: The expected base salary range for this position is CAD 152,000 - CAD 174,000 per year, commensurate with experience and qualifications.

Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

Enterprise Program Manager

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