Business Development Manager - Balkans and Eastern Europe

What you will do

We are expanding internationally and are looking for a full-time Business Development Manager - Balkans and Eastern Europe (based in Spain ).

Where you will have impact

• As a hunter, you source potential client opportunities via cold calling, email campaigns and through interaction with professional industry network groups.
• Your primary focus will be on the UK market, targeting opportunities and building client relationships within this region.
• Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor-made proposals to clients.
• You organise face-to-face or online product demonstrations and advanced training sessions.
• Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.
• Contract negotiation, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.
• Together with the team, you help building and adjusting the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aiming at process improvements.
• Attend meetings, (inter)national conferences and organize regional road shows as required.
• You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.
• Keep track of your efforts in our CRM system and achieve KPI’s and targets.

Who you are

• You have a Bachelor's Degree in Hospitality, Business, Communication, Economics or other relevant fields.
• You have minimum 1-2 years relevant experience in business development (full sales cycle) in a SaaS company, preferably in hospitality. 
• Passion for the travel industry is an absolute must, we all caught the travel bug at Lighthouse ;) 
• A hunter by heart: thanks to your hunter mentality, you can find, solicit and drive new business to our company. After generating leads, you are comfortable presenting and promoting our products by webinars and tutorials. 
• You're not the salesman that sells thin air, right? You're passionate about our products and tailor your pitch to the audience's needs.
• You are a self-starter: you will pose new ideas and process improvements for our sales process.
• You have experience with SalesForce, or other CRM systems and related sales tools.
• You are fluent in English and one of the following languages: Polish Serbian, Slovak, Croatian, Czech or Romanian. Other languages are a plus!
  
  

What's in it for you?

• A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
• Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
• A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do
• Workshops and frameworks that help employees realise their full career potential
• A mandate to operationalize and democratise research through tools, training, and processes
• The opportunity to shape the products that more than 85,000 users rely on worldwide
• A choose-your-own mobility budget when you’re based in Belgium or a company car
• Extensive health insurance packages for you and your dependents prioritising our employees' holistic well-being and healthcare needs
• Private pension funding through group insurance
• A compensation that values your work and which we will proactively keep competitive
• A referral bonus scheme when you bring new talent to our #bestteamever!

About our team

Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

With a mission to expand our market share in EMEA, we focus on both mature and growth markets, constantly seeking out new opportunities to expand our territory. Our team of 36 people is made up of talented and driven individuals from diverse backgrounds, all working together to drive revenue growth and achieve our goals.