Telecommunications Analyst

Overview:

Now hiring a Telecommunications Analyst!

Presbyterian is seeking a Telecom Auditor who is responsible for requesting, monitoring requests, passing on due dates, and bill reconciliation and payment for all carrier services (local, long distance and network services). Perform routine audits of telephone and network billing to assure accuracy. Follow up on billing errors to assure billing accuracy. Maintain the billing management system. Submit bill for payment for any telephone related services provided by the PHS Telecom department to PHS employees, departments and non-affiliated physicians

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: No
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
• Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio

Prefer Qualifications:

• Ability to effectively interact with customers to understand their needs and explain data
• Minimum 3 years of experience Microsoft Office Suite (MS Word and Excel)
• Minimum 3 years of experience with cost management platforms OnBase, Lawson and Imagenow
• Minimum 3 years of experience using telco vendor billing portals (Lumen, Windstream, Verizon, Unite Private Networks, Conterra, Granite, Plateau, Tularosa Basin Telephone company and Penasco Valley Telephone.
•  

• Associates Degree or Trade School Program Certification preferred and four years job-specific, telecommunications carrier experience required.
  
  
• Capable of effective oral and written communication skills. Ability to prepare technical reports, reference documentation, Visio diagrams, knowledgebase articles

• Consults with Voice and Data Network Engineers in order to gather information for ordering telecommunications services from carriers.
  
  
• Places orders for telecommunications services from local exchange carriers, competitive local exchange carriers, and long distance services providers. Tracks and monitors orders and advises technical staff of due dates and due date delays.
  
  
• Audits all monthly billing from carriers to assure that costs incurred are appropriate. Advises carriers of billing errors. Monitors to assure that billing errors are corrected. Assure that all taxes incurred are appropriate.
  
  
• Annually conducts system wide audits to assure that services are being utilized, and that carrier service billing is accurately
  
  
• Tracks all monthly expenses to assure that accurate records are kept on monthly costs incurred for each location.
  
  
• Prepares monthly billing and track payments of billing for all physician groups for which we resell telecommunications services.
  
  
• Prepares monthly billing for departmental allocation of expenses for telephone system hardware.
  
  

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.